When an external/inbound call is received from a caller who has blocked their caller ID, the station displays "TIE", as if the call was routing through IP CCIS. This is not the case for any other incoming calls, whether local, long distance or international, as long as there is a caller ID, all those display the full caller ID number totally fine.
I reproduced this while checking DCON and the external calls, which are incorrectly being labeled "TIE", are coming in on the correct route--the one used to process all external SIP calls--yet they still somehow end up being labeled as if they were IP CCIS traffic.
I use a Cisco CUBE as my SBC and I can see the packets coming in do have "anonymous" as the calling number.
I did check that MG-SIP config has "Call-ID relay mode : enable".
I assume my MG-SIP and SV9500 are getting confused somewhere.
Anyone knows how to fix this?
I reproduced this while checking DCON and the external calls, which are incorrectly being labeled "TIE", are coming in on the correct route--the one used to process all external SIP calls--yet they still somehow end up being labeled as if they were IP CCIS traffic.
I use a Cisco CUBE as my SBC and I can see the packets coming in do have "anonymous" as the calling number.
I did check that MG-SIP config has "Call-ID relay mode : enable".
I assume my MG-SIP and SV9500 are getting confused somewhere.
Anyone knows how to fix this?