SV9500 - Incoming calls with blocked-caller-ID get Name Display "TIE"

[vgenrikh]

When an external/inbound call is received from a caller who has blocked their caller ID, the station displays "TIE", as if the call was routing through IP CCIS. This is not the case for any other incoming calls, whether local, long distance or international, as long as there is a caller ID, all those display the full caller ID number totally fine.

I reproduced this while checking DCON and the external calls, which are incorrectly being labeled "TIE", are coming in on the correct route--the one used to process all external SIP calls--yet they still somehow end up being labeled as if they were IP CCIS traffic.

I use a Cisco CUBE as my SBC and I can see the packets coming in do have "anonymous" as the calling number.

I did check that MG-SIP config has "Call-ID relay mode : enable".

I assume my MG-SIP and SV9500 are getting confused somewhere.

Anyone knows how to fix this?

 

[3racefan3]

In ARTD for your incoming route CDN 50 = 1 , CDN 98 = 1, CDN 112 = 0 for your IP CCIS route on both sides CDN 50 = 1 CDN 98 = 1 and CDN 112 = 1 is how this should be set up. In the MG-SIP cdn_pattern and cpn_pattern are usually set to Userinfo and set name_display to enable. TIE is the name of the Trunk type set in ARTD and will be displayed when there is no data being sent.