SV9100 numbering plan challenge 2

[bigdave1980]

Hi all,

We've got a hotel customer who'm we've built an NEC SV9100 for. They have changed their mind about the numbering plan that's been set up. Usually in the UK a 9 is dialled from a hotel room to seize an external trunk, but this particular customer wants 0 to seize an external trunk. That in itself is not the challenge though - the problem is they want to use 001 to 015 as extensions for the bedrooms, and want guests to be able to call other rooms by dialling these room numbers directly. So as they've requested it, they want a guest in a room to dial 0 for an outside line or 001, for example, to reach room 001.

Now, as I understand it, there is no way that you can set the SV9100's numbering plan up so 0 is used as a single digit trunk access code as well as using 0** as an extension number or F-route etc, it clashes and cannot be done.

They also want to use 1 to reach reception, and 101 to 128 to dial through to the rooms - another numbering plan clash.

Is there any way around this? Has anybody found a way to do it please? I have recently seen a way to do it on an SV9500 using timers but that is, of course, a totally different animal to the SV9100.

Thanks,

Dave

 

[belevedere]

Nope. Single digit 0 can be assigned as trunk access or extension numbering. Same for single digit 1. Once the digit is dialed and a match is found it processes it.

 

[bigdave1980]

Thanks belevedere, I had a feeling that was the case but needed to check - I didn't want to say no to the customer then end up looking daft.

 

[OzzieGeorge]

You could probably do this with an upgrade to 9300 as it allows for one digit dialling but Belvedere could confirm or deny!

 

[bigdave1980]

Thanks OzzieGeorge, I don't think the customer will be upgrading their system any time soon unfortunately as it's brand new.

 

[belevedere]

Yes the 9300 can do it, but it cost almost 4x's as much.

 

[OzzieGeorge]

You could point out to the customer that the reason line access is 9 is so that if a person dials for emergency service, repeatedly pressing 9 will get you to (9)999 but the danger of switching to 0 could mean that a patron/guest doesn't reach emergency services and someone dies! Would their insurance cover them if this happened? In Australia we have 0 for line access and 000 for emergency services so I have used this argument in the past!