Frank_And_Beans
IS-IT--Management
Hello, Ran into a strange issue setting up a new phone. I installed the license first. Then I used the first available extension and added the 4-digit extension number in 11-02. I checked 15-05 after to make sure the mac was blank for that extension and it was. After powering up the phone, I got the error "Full Port". I tried to delete the port (90-23) but I get the error "There were errors when trying to apply the changes".
I powered off the phone, removed the programming in 11-02 and rebooted. Then I used a different port in 11-02 and programmed an extension I was sure had never been used. Powered on the phone and got a different error "Duplicate Register Port".
I'm doing all of this from Web-Pro as I'm working on this remotely. Normally it is pretty plug N play. 11-02, 15-01, 15-07, 15-09, 15-20, 24-09, and finally 47-02. We've never had to actually do any programming on the phone itself or from the phone's web interface. I checked other phones and none of them are programmed manually with the SIP User, SIP Ext, SIP Server, SIP Port, etc.
I'm sure it is something simple but I can't seem to hunt it down. Any suggestions or guidance is greatly appreciated. Thank you!
I powered off the phone, removed the programming in 11-02 and rebooted. Then I used a different port in 11-02 and programmed an extension I was sure had never been used. Powered on the phone and got a different error "Duplicate Register Port".
I'm doing all of this from Web-Pro as I'm working on this remotely. Normally it is pretty plug N play. 11-02, 15-01, 15-07, 15-09, 15-20, 24-09, and finally 47-02. We've never had to actually do any programming on the phone itself or from the phone's web interface. I checked other phones and none of them are programmed manually with the SIP User, SIP Ext, SIP Server, SIP Port, etc.
I'm sure it is something simple but I can't seem to hunt it down. Any suggestions or guidance is greatly appreciated. Thank you!