SV9100 CO trunks answered by auto-attendant - timers

[crankyralph]

Hi all. I have a specific question - is there any way to have the auto-attendant quickly answer a CO trunk? No matter what I try I get 2 rings before the auto-attendant answers - can I shorten this?

I've tried DIL to 3999 / DIL to a virtual forwarded to 3999 / Normal to ring group 102 / trunk is set for Immediate Ring / Caller ID wait time is 1 / running out of ideas...

Any help appreciated, and thanks in advance.

 

[CoralTech]

No, not for analog caller ID. The system has to wait for the caller ID. You can make this immediate with either digital lines or SIP and still get caller ID.

 

[crankyralph]

Thanks Coral. Caller ID is actually not needed on this [ it's a link from a paging system ] so speed is the more desired function. Just can't seem to beat the 2 rings before auto-attendant...

The link to the other system needs a co trunk - also tried connecting to an analog extension, but it wouldn't connect.

 

[CoralTech]

14-02-23 Immediate
14-02-02 Immediate
14-02-10 off