SV9100 3rd party sip phones

[nftech]

Hi all have an NEC SV9100 installed in a retail store. They have decvices they call EFDs that are wireless SIP devices. I am having trouble registering these to the PBX. They have to register on port 5060 so I have removed that in 84 14
Then in 84 20 set that to 5060
Enabled 15 05 16

Tried a capture on web pro but system is not seeing registration attempt.

Thanks in advance for any help

 

[belevedere]

Do you have the 3rd party SIP licenses?

 

[nftech]

Hi thx for reply no do not have the 3rd party sip licenses, do have the NEC sip licenses registered on the system was told the would be good for the devices.

Derm

 

[belevedere]

Standard SIP Device, from the F & S manual;
SIP Terminals Compliant with RFC 3261, RFC 3262, RFC 3264 (Session Description Protocol),
RFC 1889 (Real Time Protocol).
Required Components
 GCD-CP10
 GPZ-IPLE
 0411 – SV9100 Version Lic (R1)
 0300 – SV9100 Resource Lic
 5103 – SV9100 IP Resource Lic
 5111 – SV9100 IP Phone Lic

 

[nftech]

Hi
Feature Quanity
0411 Versiom R1 1
0300 69
5103 20
5111 20

That is what is installed on the system right now.

Derm

 

[belevedere]

It appears as though licensing is not an issue. Have a look at the polycom document attached. You may be able to cross reference the settings.

 

[mextera]

Tried a capture on web pro but system is not seeing registration attempt.
Then it is an issue leaving the Phone,
check proxy settings
XXX.XXX.XXX.XXX:5060

Mextera

 

[OzzieGeorge]

Mextera

Long time no speak, regards R4+Z AKA Ozziegeorge

Hope you are doing well!

Feel free to post here.....

https://www.australiancommsforum.com/

My site!