SV8500 and third party SIP programming problem

[phadobas]

I'm simply trying to set up a 3rd party SIP phone, and Aastra phone to work with my SV8500. Per the programming manual, amongst other commands, you use the ASPO command, in which you assign a physical stantion number, and then the ASPTL/ASPTN command to assigne the SIP terminal data. While most things are working correctly with this procedure, there are 2 problems remain to be solved:
1) I use 6-digit station numbers in the system, yet, the physical stn number in ASPO takes only up to 5-digit station numbers. And this is the number that shows up in SMDR records, instead of the 6-digit phone number assigned in ASPTN. In every other aspect of the operation of the phone line, the actual 6-digit station number shows, as assigned in ASPTN. I would like SMDR to also show the actual 6-digit phone number.
2) We use auth codes. When a user dials a long-distance number, the system normally asks (by stutter tone) for the code. In this SIP phone, usually one dials a phone number and then hits "#" or a "dial" button on the phone to send off the dialed digits. Now, the only way auth codes work (so far) with the SIP phone is if you enter the code along with the dialed phone number BEFORE you hit "#" or "dial". It would be more ideal to have the phone only dial the number entered and THEN have the phone system ask for the code with stutter tone.

Anybody have any experience with this?

 

[NYTEL]

I have an SV8500 that we are trying to connect an polycom IP 6000 ...I can ping the ip address from my laptop of the polycom but not from the pbx ,and can access it via web access but the can not call it or call from it

 

[phadobas]

You are saying the pbx can't ping the Polycom. As a result, most likely the polycom is unable to register with the pbx and thus, can't be called and can't make any calls. Is the polycom and your laptop (from which you could ping the polycom) on the same network as the pbx? If not, there is some routing and / or firewall issues between the polycom's network and the PBX's network. Debug that. If they are all on the same network, I can't imagine any reason why you couldn't ping from the pbx.