SV8100 / Wireless DECT IP phones / Occasional one-way speech path

[gbaughma]

Well, the topic pretty much summed it up.

Every so often, one of our IP wireless phones (MH240) will develop a one-way speech path issue. You can hear the talker on the MH240, but you cannot hear the other end. A phone system restart seems to solve it for a while.

Any thoughts on places to start? Phones will work fine, then one of them will stop working (Usually the owner's, of course)

System info:
SV8100
Main Software Version: 7.01


TIA!

--Greg


Just my 2¢

"What the captain doesn't realize is that we've secretly replaced his Dilithium Crystals with new Folger's Crystals."

--Greg

http://parallel.tzo.com

 

[JArndtMA]

We ran into this issue when we were running low on IP Terminal Basic licenses. Purchasing additional licenses corrected the issue.

 

[gbaughma]

Hmmm... I have 10 licenses, and only 9 phones...



Just my 2¢

"What the captain doesn't realize is that we've secretly replaced his Dilithium Crystals with new Folger's Crystals."

--Greg

http://parallel.tzo.com

 

[JArndtMA]

No other desktop IP phones, softphones, etc.? They all use the same license. We ran into the issue while testing softphones through the computers and didn't unregister the IP.

 

[gbaughma]

Nope... no softphones or IP phones in use (yet)


Just my 2¢

"What the captain doesn't realize is that we've secretly replaced his Dilithium Crystals with new Folger's Crystals."

--Greg

http://parallel.tzo.com

 

[LairdyBoy]

Is only the IPLA card (VOIP card) connected to the network? also is there enough IPLA resources on the card, they come as 32, 64 and 128 channels.
So 32 channels requires 2x IP's addresses, 64 requires 4 IP's addresses and 128 requires 8 IP's addresses.

If the CCU lan port is also connected, disconnect it and give an IP out of the current range then reboot. leaving VOIP IP's in range

 

[gbaughma]

The VOIP, VoiceMail, and Ethernet are all connected to the network.
I have 2 static IP's assigned to the IPLA resources.
What do you mean by give it an IP out of the current range? Not out of the subnet, surely....



Just my 2¢

"What the captain doesn't realize is that we've secretly replaced his Dilithium Crystals with new Folger's Crystals."

--Greg

http://parallel.tzo.com