SV8100 SIP Trunk config (Flowroute)

[TSW5789]

Hello all,

I'm having trouble getting a Flowroute SIP trunk configured on a SV8100. I can see an active SIP registration from the SV8100 on Flowroute's portal, have no problems with incoming calls, however, no luck dialing out, just a busy signal.

I ran a Wireshark trace, and noticed that I'm getting "401 unauthorized" replies back from Flowroute while the SV8100 is trying to register. That would suggest that my credentials are incorrect, however, as I have mentioned it's showing an active sip registration in the Flowroute portal and I can receive calls without a problem.

I checked the User ID in 10-28 as well as the Username/Password in 10-30 and they are correct. I feel like I'm so close but yet it won't work..

Another option is to use IP authentication instead of SIP registration but again I'm not sure how to configure that on the SV8100.

Has anyone configured a SIP trunk from Flowroute, voip.ms, sip.us, CallCentric, etc on the SV8100 and can provide any tips?

Thank you !

 

[joedell]

We have same problem with outgoing call Sir..

Pls help us guys.. anyone that have experienced on this.. pls share


Thanks..

 

[TSW5789]

Do you have an SV8100? Which SIP trunk provider are you using? I was able to get this to work in the end, we used SIP registration mode via domain name. This whole setup was a nightmare and we are dumping the NEC system and going with a FreePBX setup. What took hours on the NEC would have been a 10 minute job on the FreePBX.

The issue for us was in 10-12-13 and 10-12-14, make sure you have valid DNS servers in there. Makes no sense since you also specify a DNS server for the SIP trunk in 10-29-09. None of the guides or even NEC support mentions filling out 10-12-13 and 10-12-14.

I'm attaching a guide that was the most helpful for us, it's for the SL1100 but most of the steps are the same, and it nicely outlines all the steps.

 

[TSW5789]

I put together a step by step guide for Flowroute SIP trunk setup on the SV8100. I went through hell and back trying to get this to work so hopefully this will save someone some time and frustration that this has caused me !!