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SV8100 - Can Automated Attendant Generate FLASH for Off System Transfe

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allaboutphones

Technical User
Sep 19, 2002
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We are trying to get the Automated Attendant to transfer a call off site using the Central Office "Call Transfer" function that is on the phone lines. They system seems to always try to do a trunk to trunk transfer. Is there any way to get the system to generate a flash when one of the options in voice mail is selected, dial a number and disconnect so we can transfer the calls via the line feature, rather than using 2 trunks for the duration of the call? If so, could anyone provide details on how to do that?

Any feedback would be appreciated. Thanks.
 
You have to do it via a speed dial with a flash in the speed dial.
 
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