SV 9100 lost configuration

[marekgwozdz]

Our pbx probably lost configuration. All leds are ok, no alarms but no ping, pc-pro can't connect and no phones could start (they try dhcp).
I have saved configuration before, but what are first step to connect to this PBX and to initialise it?
I was trying to set up computer lan to 192.168.0.3 and ping 192.168.0.10 (found in google that this is default ip) but no result.

I want to start from setting IP but don't know how. What software, ports etc should I use to connect to this PBX and do this?

 

[belevedere]

If you want to factory default the system, turn it off, press anf hold the reset button, turn the system on, wait 10-20 seconds then release the reset button. If you get a phone working, press FEATURE + 6 to see the IP address.

 

[ChrisBord]

Odd it would just lose everything, might want to troubleshoot first.

Do you have any Digital ports/phones? Good way to start.

Sure its not a network issue?

Need to know at least what IP range it was/is in to connect, then scan the whole subnet. Or connect through other means.

Also, unless recent, you might want to change the battery while your at it, before you start any recovery.

 

[marekgwozdz]

Where to connect digital phone? serial line?
And also FEature + 6?

 

[ChrisBord]

Would need a DLCA card for a digital phone. If all phones are VoIP, then you probably don't have such a card.

What cards do you have?

There are other ways to connect, yet a bit more involved.

Scan to see if it is on the original IP. Is there a link light?

 

[marekgwozdz]

I think i have digital DT400 - i have plugged it but it is only "initialize" (some ports are not via ip switch)

 

[ChrisBord]

Plugged into a DLCA card?
and no error LEDs and card LEDs flashing green only?

 

[marekgwozdz]

port wchich goes to network swich is blinked (on the swich) when i plug it.

EDIT:

when I connect DT400 to any ot this port is blinking red on the right side of panel. So i think i have no port for digital phone. The other no IP phones connected, are withouth LCD Panels so i think they are not system phones.
I have here only cards GCF-8LCF, GCD-4LCF, PRI/T1/E1