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Suppressing CPND to Public Network

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wheatley

Technical User
Nov 22, 2001
8
US
Ever since our Bell Megalink PRI was replaced with Allstreams T1 our users have complained that calls placed to the public network have our internal CPND displayed on their end instead of our company name and switchboard number. Allstream claims the problem is ours to resolve but on one of our other routes that goes through Bell facilities our internal CPND IS suppressed and only our company name and switchboard number is sent.

Does anyone know how to suppress tranmission of CPND to the Public Network? I have compared the 2 routes that I have but do not see where the differences lie.

Would appreciate any help that can be given.

Jason


 
check your rcap in the dch, ld 22, prt adan dch x, take nd2 or nd3 out of the dch

john poole
bellsouth business
columbia,sc
 
I guess I would do that in LD 17 as in

CHG
TYPE ADAN
ADAN CHG DCH 63

RCAP (SPACE ENTER)??? (currently is lists ND2)


I'll try this out tomorrow. Many thanks for such a quick response.

Jason
 
I noticed that RCAP is also an option on the route. Do both the DCH and route require the RCAP entry to get CPND going out? I have been trying to get CPND out with no success until I saw this thread.
 
The Bell network has named you route in the CO with you company name. The Allstreams can do the same if you pay them (probably about the pay). When the name display is from the PBX you have to pay for that type of name display service to your carrier. At least with most carriers.
 
unkalary, I am also with Allstream and have been told that they deliver what we send out (at no additional charge :) ) unless we want them to override. I have resisted having them do it as I try to get CPND out. At present we show up as Unknown Caller. I will try this evening (after the late shift leaves as I have to disable the D channel to change RCAP on the DCH). Will I also need to put in RCAP on the outbound route in addition to the DCH?
 
Hi,

Change the CLS of the set.

Enter CLBA at the CLS prompt and CLI must be disabled.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...
 
Just another note of thanks to John Poole. It worked great, no longer are our CPND being transmitted over to the public network.

Disregard my question about how to remove ND2. I preceded the value with an "X" and it was out. Re-enabled the D channel, all is well now.


Thank-You John Poole!!

 
And as for me by putting ND2 on the DCH I am now transmitting CLID and CPND as desired. I didn't need to put ND2 on the route. Thanks again.
 
An oversight of me not to acknowledge the contributions of other posters to this thread. Thanks again.
 
I have the reverse problem.

Our 11c is receiving DIGITS from the LEC on our PRI. I've been lead to believe the LEC can also send Calling-Party-Name. I've asked several people at my LEC and they all look at me very strangely.

The most recent LEC tech said it's something they have to program at the CO. I called my LEC rep and he was very puzzled by my request and wasn't sure it could be done.

I suspect the problem is that I'm not using the write words do describe what I want. Can someone give me the proper terminalogy for the "service" or "feature" I'm asking for?



mike
 
you explained it right, if your using a pri for that route, if your nd2 is where it belongs, the lec will see it in the dch, call set up page, you'll see it in your out going request for service. what office type do you interface with, and you just haven't talked to the right person at the lec.. the office may be on a release that makes it impossible, but someone their should be able to locate that info. people at the lec (me) are as good as they want to be, some are great others are taking up space. i don't care who your lec is, i have worked with then all.. if the feature you want does not have a tarriff, defined by law most lec's can't offer it...

john poole
bellsouth business
columbia,sc
 
Thanks John,

On day one we installed one PRI (inbound/outbound) and one DVA (T-1 outbound only). We have been receiving DIGITS only from the LEC. Through some of the earlier TEK-TIPS postings, I became aware that NAMES might be possible.

We decided to drop the DVA and install a second PRI and so I decided it was a good time to start asking the LEC about receiving NAMES in addition to DIGITS.

As for the CO, I don't know what brand they're using but I've been told it is configured as NI-2 (which I believe to be necessary for NAMES).

Ugh....You brought up the T-word. It send shivers down my spine. Have you ever tried to read them? When I attempt to read them I get a very sore forehead and find a new dent in my desktop. Luckily I remove all sharp objects from the desktop before I start reading.

I suspect the service is available given that my LEC is VERY large and it offers caller-ID to most of the local residents so, I have to assume it's available to the commercial customers.


mike
 
my desktop has no dents, my forehead has several. make sure your sending names, enl msgi x with x=to the dch, (low traffic command) then go from their.

john poole
bellsouth business
columbia,sc
 
Some good news. My account rep is checking on the name-display problem. He has asked the techs to check it out.

Now for a couple of short questions:

1) When we converted to the second PRI, I paid Big Bell to do the PBX configurations. I asked them to validate the outgoing digits. I now notice that when we dial locally, the outbound doesn't include the area code. I believe we are sending area code only when we dial long distance. Is this proper and customary? Or should we be sending area codes for all calls?

2) A long story but our LEC account was tied to the mother company and it has caused all sorts of confusion. When we dialed out, the mother company name would appear in caller-id. I want the caller name to reflect our proper company name rather than the mother company name. If I understood a previous discussion, the caller names are stored by the LEC and not in 11c? Therefore to have our name changed, we have to ask our LEC to change the name? I'm awaiting a call back from my account rep. I suspect it will require an account name change? I've asked the account rep to make the change. Is this proper way to correct the problem?


mike
 
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