Supporting IP Office™ Platform Release 11 training + Exam

[Fr0gg3r - MaartenS]

So I have to renew my Support credentials by taking the ACSS 3000 exam with Pearson Vue.

I've taken the - Supporting IP Office™ Platform Release 11 - course 2 years ago at Avaya and took the exam.

Passed the exam.
But the exam had as good as nothing to do with the training that I took, it seemed +4 years out of date.
[ul]
[li]No questions about really providing support/troubleshooting on IP Office[/li]
[li]There were questions about software that wasn't even supported by Avaya itself, Contact Store, R9, One-X-Mobile 'Preferred' and no questions about the new Equinox softphone...[/li]
[/ul]

All studying, training that I did seemed irrelevant to the exam itself.
It was pure luck that I passed the exam as I'm only 4 years an Avaya IPO engineer and I have not a lot of knowledge about older versions and software.

Neither the training or the exam itself seemed very relevant for being able to provide support and be co-delivery.

Before the exam 2 year ago I asked Avaya and Pearson Vue if they knew about what release the exam was going to be. No one could answer my questions..

Has anyone taken the test lately, is it the same as before 'pure luck' or is it updated to R11 and really about 'providing support?

I AM NOT ASKING FOR THE EXAM QUESTION, JUST ABOUT THE CONTENT OF THE EXAM.

Thanks.

 

[qtelcom]

Just took my 78200X yesterday for ACSS, nothing on R11, nothing on Cloud or Powered by, nothing on OSS stuff that a few others mentioned. I had the same as you with R10 questions and oneX. Both my 77200X and 78200X were test were similar, I even had some of the exact same questions.

Oh well, Good for another 2 years, which means R12.1 will likely be out, and I'll be testing on R11.0 questions in 2022.

 

[budbyrd]

I breezed some of the 78200 brain dumps and a lot of it looked like the same old questions. Did you guys take it on line?


Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[Connor Mahomet]

I plan to engage in similar activities