Supervisor License 3

[MrAnderson1960]

Hello ...

I have the following License Order:

383572 IP OFFICE R10 IPOCC SUPERVISOR LICS 1

383573 IP OFFICE R10 IPOCC VOICE AGENT LICS 8

This means that I have 8 Agents an 1 Supervisor.

My Question, is this mean that I can configure 9 Agents and one of them I can check it for Supervisor. or it's 8 Agents and one of them can be supervisor ?

Thanks

 

[mhabashy2012]

you can create any number of agents as you want the number of licenses here is refering to concurrent agents that can log in the same time, and yes you can configure the supervisor to work as an agent

What goes around comes around!!

 

[janni78]

I've tested this yesterday =)

If you buy a Supervisor license you will also get a voice agent and multimedia.
So if you buy 8 agent and 1 supervisor license you will actually get 9 agent licenses.

"Trying is the first step to failure..." - Homer