Subreport wont print 1

[vhagerty]

We are using CR 9 Enterprise that came with our Track-It! application, run on a SQL server.

I created a reported of all completed WO's by requestor and put a subreport in it. The report views and prints fine through Crystal Reports. When the report is viewed through Track-It! you can view and print the main report but when you go to print the subreport (which views fine) it prints the main report.

Main report = 1 group of requestor names with on-demand link to subreport

Subreprot = group header of requestor (linked to main report) and detail sections a and b with all the info.

Any suggestions on what I can look for to fix the printing through Track-It!?

 

[synapsevampire]

Subreports print in CE, so the problem is likely Track-Its code.

Generally subreports aren't viewed seperately unless they are on demand subreports, so it may be that they have an issue with that.

Perhaps if you change the viewer type to Active-X, or some other than what you are currently using it'll work.

-k

 

[vhagerty]

Thank you very much!!! I checked the Track-It site, after reading this, and it is their issue.