Stuttering Audio... Time Server Issue?

[indefinitedrums]

[IPO} Hello, today our agents were experiencing terrible stuttering audio on incoming calls, we rebooted IPO hardware and server and still have the issue... I looked at our time servers and one NIST internet time servers we use is temp down, so I changed that one to another in Avaya Manager, saved and merged.. Could this be the issue? If so, does it require a hard reboot? Thanks in advance.

 

[hairlessupportmonkey]

I wouldnt have thought a time server would have a bearing on incoming calls like that.

Reboot the IPO anyway to see if it cures the problem!

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