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Stupid Softphone Telecommuter Question 1

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telcomwork

Technical User
Mar 2, 2002
1,625
US
Need to make sure there is not a situation where a person using Telecommuter Mode w/ Softphone is charged on their home bill for calls (voice) being made via the softphone. Has anyone had a carrier charge one of your employees for calls using Softphone in Telecommuter Mode?

Thank You!
 
the audio path is setup when the pbx initiates an outbound call to the number your users define in the softphone when in telecommuter mode. only when that number terminates to a cell does the user risk seeing charges
 
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