STS and Talkpath communication confusion 2

[1tarheel]

I am in need of some assistance with a voicemail problem. I have just installed a new talkpath voicemail and have made all the proper programming changes for the STS and the talkpath to work together. My problem is that when I call my dedicated lines into the voicemail all I get is the system prompt message, not the recorded prompt that I have in menu 100. I have put all my voicemail ports into port 440 and have them hunting in port 450. Port 440 is the only port that I have set to answer the ringing lines. Any ideas would be helpful.

 

[mforrence]

Did you program the Talkpath to answer all voice lines with Menu 100 (within Talkpath programming)? If calls are being answered at all, trouble will likely be found within Talkpath.
Mike

 

[rforgy]

Make sure that key 7 in menu 100 is still set to Mailbox.

The only changes you needed to make was putting the correct vm ports in 440 and 450 if you made any changes in flsah 66 or 67 then default the vm parameters and reprogram flash 65.

 

[1tarheel]

Thanks for the information. I am still having some small issues but at least I am headed in the right direction.