Have you found any way to adjust the volume on the music you uploaded? On a BCM 50 I have it is way too loud. Callers complained about it so much, we changed to the beeps on hold instead.
Tried decreasing the volume in the file before I uploaded it, but it seems like the BCM is amplifying it for some reason.
Just an update -- Nortel released a new patch for BCM 50 Release 2.0 systems yesterday, BCM050.R200.041-IPMUSIC, that allows you to set the volume of tracks you upload to the system. Installed it this morning, uploaded the tracks again, and it works great!
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