Strange Word Behavior

[longhair]

Morning All,
nt4 sp6
office 2000 sr-1
hopefully someone can shed some light on this issue.
i have a user who is attempting to open a text file, located on their desktop with word.
whenever they try they receive the following:
the document name or path is not valid. try these suggestions...
(c:\winnt\profiles\userfirstname.doc)
after hitting ok you get the same message again except for the last line
(userlastname\desktop\cofc.txt)
actual location of the file is:
c:\winnt\profiles\userfirstname userlastname\desktop\cofc.txt
there is a space inbetween userfirstname and userlastname.
they can open this file from other folders, that do not contain a space in their name.
did a detect and repair of word. scanned through the registry for .doc entries, userfirstname, userlastname, etc.
any hints?
regards,
longhair

 

[nbkp25v]

Have you tried copying the file to another location, and then opening it?? Perhaps it is having an issue with the space between the firstname and lastname of the folder.

hth.............

Thanks,
Bob