learningSkype
IS-IT--Management
morning all, we have a very strange problem.
last night we ported all of our DID's from AT&T to Verizon. port went well, no issues during the process. then this morning we started getting complaints that our team can't dial 800 numbers. we began to test and sure enough, calls to any TFN are failing.
one of the guys on my team is saying that the calls to TFN's are going out over AT&T but since AT&T no longer owns our DID's, they're rejecting the call. that seems insane but that's his theory.
any way, curious if any of you have seen a similar issue in the past. seems super strange to us:
port DID from AT&T to VZN
call TFN via AT&T, call is rejected
call TFN via other carrier, call completes
last night we ported all of our DID's from AT&T to Verizon. port went well, no issues during the process. then this morning we started getting complaints that our team can't dial 800 numbers. we began to test and sure enough, calls to any TFN are failing.
one of the guys on my team is saying that the calls to TFN's are going out over AT&T but since AT&T no longer owns our DID's, they're rejecting the call. that seems insane but that's his theory.
any way, curious if any of you have seen a similar issue in the past. seems super strange to us:
port DID from AT&T to VZN
call TFN via AT&T, call is rejected
call TFN via other carrier, call completes