strange problem !!

[wilsontec]

Hi Supporter
I have a strange problem , I have using s8300 with g700 and os is cm 4.0.1 .
nearly we cannot get web page to logon . I can only login using sat method.
when using command netstat -a , I cannot find any port 80 is listen.
How can I restart the http service that I can logon using Web Page.
And then then second question is even I can telnet to system but it will auto disconnect about 50 seconds.

Hope Can help

Thanks every guy

 

[AvayaTier3]

what login are you using for web access?
what user-profile is your login associated with?
is there a webProfile for this user-profile?
what emulator are you using to telnet? what port?
have you tried putty?


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[wilsontec]

Thanks Avayatier3
I am using dadmin login and profile is 2. I have try using avaya terminal ,putty and windows telnet , telnet mode or ssh mode also lost connect after 50 seconds.

Any idea !!!

Thanks

 

[AvayaTier3]

Did this ever work (web login)
Did telnet and ssh always drop?
Do telnet and ssh drop when connecting over a modem?

Sounds like time for a server reboot

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[wilsontec]

Thanks for reply
I don't known when lost http service , many time using sat connection for change program.
When sat lost conncetion , modem can still function , I can reconnect again by sat connection.
It is not easy to reboot system. we must get approved to do this. Do you known how to restart http service ?

Thanks

 

[AvayaTier3]

I know how to start httpd service and fix web access issues.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[eatlog]

Login to the shell and do statapp. Check if Tomcat service is running.

 

[AvayaTier3]

root@S8300> ps -eaf | grep -i http
root      4745     1  0  2010 ?        00:16:50 /usr/sbin/httpd
apache   22699  4745  0 10:01 ?        00:00:00 /usr/sbin/httpd
apache   22700  4745  0 10:01 ?        00:00:00 /usr/sbin/httpd
apache   22701  4745  0 10:01 ?        00:00:00 /usr/sbin/httpd
dadmin    8361  8180  0 13:16 pts/2    00:00:00 grep -i http

[root@S8300 ~]# service httpd status
httpd (pid 22701 22700 22699 4745) is running...

[root@S8300 ~]# service httpd stop
Stopping httpd: [  OK  ]

[root@S8300 ~]# service httpd start
Starting httpd: httpd: Could not determine the server's fully qualified domain n
ame, using 10.0.1.33 for ServerName
[  OK  ]

[root@S8300 ~]# service httpd status
httpd (pid 11744 11743 11742 11731) is running...

[root@S8300 ~]# ps -eaf | grep -i http
root     11731     1 21 13:51 ?        00:00:02 /usr/sbin/httpd
apache   11742 11731  0 13:51 ?        00:00:00 /usr/sbin/httpd
apache   11743 11731  0 13:51 ?        00:00:00 /usr/sbin/httpd
apache   11744 11731  0 13:51 ?        00:00:00 /usr/sbin/httpd
root     11751 11673  0 13:51 pts/2    00:00:00 grep -i http

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[wilsontec]

Thanks All
using ps -eaf we cannot get any message for httpd .
using service httpd status , get no such command message.

is my dadmin account cannot use 'service' command .

Thanks

 

[AvayaTier3]

dadmin cannot do this. You will need to reboot the server or get some help.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com