Strange problem with outlook

[WCharlier]

I have a wierd one here. We have two email domains on one Exchange server. The folks who have an address in both domains need to be able to send messages so that they are reflected as being from a particualr domain. To accomplish this, we set up a seperate account for each of them for their email in the second domain, set up their outlook client for their primary address, and gave them the mailbox of the second address to be able to view there. They were made delegates of the second box with owner rights to it, and then we enabled the "from" field in the Outlook message composition window. This has worked flawlessly to this point. The user simply composes the message and puts the second address in the "from" field. Ok, that's the background. I just had to give one of these second addresses to a new user. I set it up the same as all the others. But when she tried to send a message putting ehr second address in the "from" field, the server kicks back an undeliverable message, saying she doesn't hav epermission to send to the recipient. It gets worse - I logged into a test machine in my lab as her, and set up the email client the same way, and it works fine. There's something screwey on her workstation, but I'll be darned if I can figure out what it is.

 

[Fatboy0341]

What version of Exchange are you using and what version of Outlook?

Was her workstation imaged with your standard config or recycled from another user? Same OS and Outlook client as everyone else?

Does she have any other issues accessing other network resources?

Try removing her computer from the domain and then rejoin it. Give it another try after that.





"He who laughs last probably made a backup. He who laughs loudest probably hasn't checked his backups in a while."

 

[WCharlier]

Exchange 2003 SP2, Outlook 2003 SP2, it's a brand new computer, and a new line for us, so I didn't build it from an image, rather from scratch. I'll try removing it from the domain and readding as soon as she lets me back in. She's our accounting manager, and is always too busy to let me work on her machine.

 

[Fatboy0341]

Oh I know how that is..."Fix my computer right away but you can't touch it!".

Hope it works for you - that's definitely a weird one. On the bright side - you didn't have the same issue from a different workstation, so re-imaging it or replacing it is a good fall back/last resort.

JB



"He who laughs last probably made a backup. He who laughs loudest probably hasn't checked his backups in a while."