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Strange problem after syncing iphone with Exchange 2003

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wasserfa89

Technical User
Apr 15, 2012
24
CH
Hello all

We encounter (since we tested the Sychronisation between an IPhone and an Exchange Server 2003 SP2) a very strange phaenomen

See attached file.

Some Users has foreing Postboxes in the Folder View in Outlook and of course the haven't access to this. How can we fix this.. we already tried different tools and also double checked the registry and other stuff

Any ideas?


Coud it be, that (if exists) the standard exchange profile is corrupt and how can we fix this?
 
If I'm understanding your question right it might be alises.
 
you mean in the properties of the AD Users right?

 
Can I re-phrase the statement? Some users don't have access to folders in Outlook?

Level 1 Support Technician
 
Have you tried Scanost.exe & Scanpst?

Level 1 Support Technician
 
ActiveSync errors?

General Checklist:

Exchange Virtual Directory
• Authentication = Integrated & Basic
• Default Domain = NETBIOS domain name – e.g., yourcompany* (no more than 15 characters)
• Realm = yourcompany.com
• IP Address Restrictions = Granted Access
• Secure Communications = Require SSL NOT ticked (very important)

Microsoft-Server-Activesync Virtual Directory
• Authentication = Basic
• Default Domain = NETBIOS domain name – e.g., yourcompany* (no more than 15 characters)
• Realm = NETBIOS name
• IP Address Restrictions = Granted Access
• Secure Communications = Require SSL and Require 128-Bit Encryption IS ticked

Public Virtual Directory
• Authentication = Integrated & Basic
• Default Domain = NetBIOS domain name – e.g., yourcompany* (no more than 15 characters)
• Realm = yourcompany.com
• IP Address Restrictions = Granted Access
• Secure Communications = Require SSL IS ticked (very important)

Level 1 Support Technician
 
Hello thanks

checked all it's exactly as described

but in some virtual dirs i found the following path:

\\.\BackOfficeStorage\team-w.ch\MBX

is this default or coud this maybe be the problem?

 
Hello

Now i'm little bit nearer the Problem

On a Terminal Server i found (see attached picture) in the Registry Hive HKU\.... the Entrys of the Ghost PST's so it's seems they will be copied during the logon on every Userprofile?

I'm right?

Or what is the idea of the HKU Hive?

 
 http://www.mediafire.com/?zx459y573bybt0x
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