I have a problem where one extension on my system seems to be receiving calls from all over the pbx that aren't intended for her extension. Now I know that sentence don't make sense so here goes with an example:
Extension 2093 calls extension 2611. 2623 is on the phone and receives a call on rollover line 5623. Goes to pickup 5623 and the caller is 2093 attempting to call 2611. Sees the following on her caller id:
My feeling is it is a RNPG issue possibly but I haven't done anything with RNPG since I have been here and I have been here over 7 years. I copied the tnb from each extension involved in this paticular example but according to extension 2623 she has been picking up calls that were intended for other people and this has happened a few times this week. TNBs below:
DES 641014
TN 004 1 12 03
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 4130
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 5
SCI 0
SSU 0000
LNRS 16
XLST
SCPW 3679273
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDA CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN CDMR
CPND_LANG ENG
RCO 0
EFD 4130
HUNT 4130
EHT 4130
LHK 10
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 2623 26 MARP
CPND
NAME WRIGHT C /SC-101D
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5623 D MARP
CPND
NAME WRIGHT C /SC-101D
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 DSP
04 AO6
05 MWK 4130
06 CFW 4 2654
07
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12 ADL 16
13 ADL 16
14 SCR 2641 D MARP
CPND
NAME RECORDS-REG /SC-101D
XPLN 27
DISPLAY_FMT FIRST,LAST
15
DATE 29 JUN 2015
DES 631013
TN 004 1 07 13
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
FDN 4130
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 5
SCI 0
SSU 0000
LNRS 16
XLST
SCPW 3679273
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDA CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN CDMR
CPND_LANG ENG
RCO 0
EFD 4130
HUNT 4130
EHT 4130
LHK 1
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 2611 26 MARP
CPND
NAME KECK K /R-301
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5611 D MARP
CPND
NAME KECK K /R-301
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 DSP
04 CFW 4 4130
05 MWK 4130
06
07
DATE 20 APR 2012
DES 620114
TN 004 1 12 07
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 4130
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 1
SCI 0
SSU 0000
LNRS 16
XLST
SCPW 3679273
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDA CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN CDMR
CPND_LANG ENG
RCO 0
EFD 4130
HUNT 4130
EHT 4130
LHK 1
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 2093 26 MARP
CPND
NAME BESS A /SC-102D
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5093 D MARP
CPND
NAME BESS A /SC-102D
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 DSP
04 AO6
05 MWK 4130
06 CFW 8 4130
07
08 SCN 2620 D
CPND
NAME ADMISSIONS /SC-102
XPLN 27
DISPLAY_FMT FIRST,LAST
09 SCN 5620 D
CPND
NAME ADMISSIONS /SC-102
XPLN 27
DISPLAY_FMT FIRST,LAST
10 SCN 2625 D
CPND
NAME ADMISSIONS /SC-102A
XPLN 27
DISPLAY_FMT FIRST,LAST
11 SCN 5625 D
CPND
NAME ADMISSIONS /SC-102A
XPLN 27
DISPLAY_FMT FIRST,LAST
12 ADL 16
13 ADL 16
14 ADL 16 2216
15
DATE 20 JUL 2015
Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
Extension 2093 calls extension 2611. 2623 is on the phone and receives a call on rollover line 5623. Goes to pickup 5623 and the caller is 2093 attempting to call 2611. Sees the following on her caller id:
My feeling is it is a RNPG issue possibly but I haven't done anything with RNPG since I have been here and I have been here over 7 years. I copied the tnb from each extension involved in this paticular example but according to extension 2623 she has been picking up calls that were intended for other people and this has happened a few times this week. TNBs below:
DES 641014
TN 004 1 12 03
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 4130
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 5
SCI 0
SSU 0000
LNRS 16
XLST
SCPW 3679273
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDA CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN CDMR
CPND_LANG ENG
RCO 0
EFD 4130
HUNT 4130
EHT 4130
LHK 10
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 2623 26 MARP
CPND
NAME WRIGHT C /SC-101D
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5623 D MARP
CPND
NAME WRIGHT C /SC-101D
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 DSP
04 AO6
05 MWK 4130
06 CFW 4 2654
07
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12 ADL 16
13 ADL 16
14 SCR 2641 D MARP
CPND
NAME RECORDS-REG /SC-101D
XPLN 27
DISPLAY_FMT FIRST,LAST
15
DATE 29 JUN 2015
DES 631013
TN 004 1 07 13
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
FDN 4130
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 5
SCI 0
SSU 0000
LNRS 16
XLST
SCPW 3679273
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDA CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN CDMR
CPND_LANG ENG
RCO 0
EFD 4130
HUNT 4130
EHT 4130
LHK 1
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 2611 26 MARP
CPND
NAME KECK K /R-301
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5611 D MARP
CPND
NAME KECK K /R-301
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 DSP
04 CFW 4 4130
05 MWK 4130
06
07
DATE 20 APR 2012
DES 620114
TN 004 1 12 07
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 4130
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 1
SCI 0
SSU 0000
LNRS 16
XLST
SCPW 3679273
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDA CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN CDMR
CPND_LANG ENG
RCO 0
EFD 4130
HUNT 4130
EHT 4130
LHK 1
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 2093 26 MARP
CPND
NAME BESS A /SC-102D
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5093 D MARP
CPND
NAME BESS A /SC-102D
XPLN 27
DISPLAY_FMT FIRST,LAST
02 TRN
03 DSP
04 AO6
05 MWK 4130
06 CFW 8 4130
07
08 SCN 2620 D
CPND
NAME ADMISSIONS /SC-102
XPLN 27
DISPLAY_FMT FIRST,LAST
09 SCN 5620 D
CPND
NAME ADMISSIONS /SC-102
XPLN 27
DISPLAY_FMT FIRST,LAST
10 SCN 2625 D
CPND
NAME ADMISSIONS /SC-102A
XPLN 27
DISPLAY_FMT FIRST,LAST
11 SCN 5625 D
CPND
NAME ADMISSIONS /SC-102A
XPLN 27
DISPLAY_FMT FIRST,LAST
12 ADL 16
13 ADL 16
14 ADL 16 2216
15
DATE 20 JUL 2015
Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College