Straight T1 on a Magix

[jahms]

I have a Magix running a straight T1. The extensions match the DID range. Problem is when I try to assign lines to the voicemail calling group (5000) to be handle by an "amanda" voicemail the lines/pool will not assign. I figure it is due to the fact that the lines are E&M. How do I get calls to my main console of 5449 to go to the AA after 4 rings or by pressing the night service?

This console has a mail box and it needs to stay. I could figure out some Ideas to try if it were not for the Amanda. THis use to all work unitl the processor had to be replaced. Any ideas will be greatly appreciated.
JAHMS

 

[merlinman]

Do you still have the original BACKUP CARD?

Perhaps it could be restored to a surrogate switch.

The setup you describe will point D-I-D calls to a given extension.

It sounds like your coverage got changed.

 

[jahms]

The original problem on this system was the ETR card would not produce dial tone. When the new processor was installed as a troubleshooting step it was found that the ETR cards worked whenthe processor was at default. The programming fromthe old processor was installed on the new processor and the original problem came back. Customer wanted the new porcessor left in place just for the warranty. I have a complete print out of the origninal set up saved to my computer. When I go through it i can't make heads or tails of the original set up. Who ever programmed it in the begining changed pool 890 to just 9, and renumbered 7929 to 5000. There are no DID's matching 5000. I don't really understand what you mean by coverage got changed.
Thanks,
JAHMS

 

[dagwoodsystems]

It sounds like you are already aware that the digits on a straight T1 cannot be "adjusted" as they can on a PRI.

I think the first step is to call the telco and find out what digits they send when the main number is called (assuming that calls to the published number arrive on the T1). My guess is that they are either sending 5000 or 5449.

Since you cannot put those T1 channels in the VM cover group directly, so you'll have to do one of the following:

If the digits sent are 5449, then simply have the Operator covered by VM group and add a Coverage On/Off button (just label it Night Service).

If they're sending 5000, then make sure that the 5000 group is setup to overflow to the VM group. Who knows why those were renumbered as they were. I usually just have 'em send 771, which overflows to 770. My attendant is then built as 771.

 

[dagwoodsystems]

I tend to be a bit long-winded. But all I've said here is what MerlinMan already said in a more concise way: your coverage got changed.

 

[DavidATI]

It sounds more like a board mismatch issue on the original programming. Restore the old programming off of the flash card, then check your inventory in maintenance. Odds are the slot your ETR is in is actually programmed as an 016 T/R, if so just do a "board renumber". All your "old" programming will stay except for the card type in that slot.

 

[dagwoodsystems]

Interesting thought from DavidATI; he may be on to something. That might be a great avenue to pursue if detangling the coverage stuff sounds too troublesome.

 

[jahms]

I have checked the coverage but there wasn't anything set up originally that i could see. here is what the operator looked like prior to anything being done.
Thanks again...

A EXTENSION INFORMATION


A Extn SS/PP Type
A 5949 1/ 1 MLX-20L

A CTI Link : No Alarms: ACTIVE
A Pool Access : 9
A Page Group :
A Primary Coverage :
A Secondary Coverage :
A Coverage Group :
A Call Screening : OFF
A Group Coverers :
A NS Groups : 5949
A Auxiliary Work Time : NOT ACTIVE
A Group Calling Member:
A Group Calling Log In:
A Agent ID :
A Pickup Groups :
A Allowed Lists :
A Disallowed Lists :
A Restrictions : UNRESTRICTED
A ESS Sup. Status : NOT ACTIVE
A ESS Restrictions : ESS-0 - NO RESTRICTION
A Auto Callback : OFF
A Call Waiting : OFF
A Abbreviated Ring : ON
A Line Preference : ON
A Shared SA Ring : ON
A Receive Voice Calls : ON
A Coverage Inside : ON
A Forwarding to :
A Delay Forwarding : 0
A Rmt Call Frwd Pool :
A ARS Restriction : 3
A Forced Account Code : No
A Microphone Disable : No
A Rotary Enable : No
A Remote Forward Allow: No
A Trunk Transfer Allow: No
A NS Exclusion : No
A Voice Announce Pair : No
A Voice/Data Pair : No
A BIS/HFAI : No
A Language : English
A Authorization Code :
A 2B Data Port : No
A Primary Ring Delay : 2
A Secondary Ring Delay: 2
A Group Cover Delay : 3
A HotLine Extension : No
A Networking and ISDN Display Preference: NUMBER
A Service Observer:
A Service Observing Group:
A EXTENSION INFORMATION

 

[dagwoodsystems]

Ok, so that rules out the Operator at x5449.

A quick call to the telco will also give us a clue. In the meantime, we can keep going if you'll post a printout of the 5000 DGC.

 

[SYQUEST]

Hi jahms,

We need some clarification here. You mention 5449 being an operator station, but the print you posted shows station 5949, and is missing the button assignments!

What is going on?

Please post complete prints on the calling groups and the DS1 so we can better help figure out the problem and offer solutions.

....JIM....

 

[jahms]

Was going off memory when I typed 5449. What the print shows is correct. When I did a "ALL" Print it did not show the calling groups. That is information I do not have. The only thing I could do is restore to a different switch in the shop and print from that. I will attach all information up to the first extension. I have just about come to the point of tearing this system down and re-doing it a better way.
Thanks
SYSTEM INFORMATION


A Current Date: 01/01/00
A Current Time: 00:22:55

A System : Mode AutoMaintBusy AutoBusyTie
A : Hybrid/PBX Disable Disable

A Language: SystemLang SMDR Printer
A English English English

A CTI Links :
A Direct Line Operators : 5949 8831
A Queued Call Operators :
A SysProg Port : 2809 Password : craftr4

A Transfer : Type Audible OneTouch(Complete) ReturnTimer
A : Ring MusicOnHold Transfer(Auto) 4 rings

A VMS Transfer Return Interval : 4
A Paging System Lines :
A System Music On Hold Line :
A GrpCalling Music On Hold Line :
A Camp On Time : 90 sec
A Call Park Return Time : 180 sec
A Auto Callback Rings : 3
A Agent ID Range Starting Number : 10
A Agent ID Range Ending Number : 9999
A Extension Status (ESS) : Group Call Supv
A ESS Operators :

A Hot Dialpad: Current Time:
A SMDR: Min.CallTime CallReport Format UDP
A : 40 sec In/Out Basic In/Out

A Intercom Dial Tone : Inside
A Reminder Service Cancel : :

A Behind Switch Code : Drop Transfer Conference
A :

A Inter-digit Timers (seconds) : 5 24 24 10 10 10 10 5 5
A Recall Timer : 450 msec
A Second Dial-tone Timer : 0 msec
A Rotary Line Cut Through : Delay
A Unassigned Extension : 5949

A Automatic Backup : Off

A Automatic Daylight Saving Time : Enable
A Auto Daylight Settings : USA ADST
A Hemisphere : Northern
A Start Day : Sunday
A Start Week : First
A Start Month : April
A Start Hour : 2:00AM
A End Day : Sunday
A End Week : Last
A End Month : October
A End Hour : 2:00AM

A T1/PRI/BRI Clock Synchronization:
A Primary Secondary Tertiary
A 3/1 Loop

A Slot # 0: CKE5 CPU
Serial Number Not Available
A Slot # 1: 016 MLX-U
A Serial Number Not Available

A Slot # 2: 016 MLX-U
A Serial Number Not Available

A Slot # 3: 100D/CSU/DSU-U
A Serial Number 01DR11380641

A Slot # 4: 800 GL-ID NO FW * Wrong Board *
A Serial Number Not Available

A Slot # 5: 016 ETR
A Serial Number Not Available

A Slot # 6: 016 ETR
A Serial Number Not Available

A Slot # 7: 016 ETR
A Serial Number Not Available

A Slot # 8: 016 ETR
A Serial Number Not Available

A Slot # 9: 016 ETR
A Serial Number Not Available

A Slot # 10: Not Used
A Serial Number Not Available

A Slot # 11: Not Used
A Serial Number Not Available

A Slot # 12: Not Used
A Serial Number Not Available

A Slot # 13: Not Used
A Serial Number Not Available

A Slot # 14: Not Used
A Serial Number Not Available

A Slot # 15: Not Used
A Serial Number Not Available

A Slot # 16: Not Used
A Serial Number Not Available

A Slot # 17: Not Used
A Serial Number Not Available
A SYSTEM DIAL PLAN



A DIAL PLAN FOR POOLS
A POOL # 1: 70
A POOL # 2: 9
A POOL # 3: 891
A POOL # 4: 892
A POOL # 5: 893
A POOL # 6: 894
A POOL # 7: 895
A POOL # 8: 896
A POOL # 9: 897
A POOL # 10: 898
A POOL # 11: 899

A DIAL PLAN FOR TELEPHONE PAGING ZONES
A TPZ # 1: 793
A TPZ # 2: 294
A TPZ # 3: 795
A TPZ # 4: 796
A TPZ # 5: 797
A TPZ # 6: 798
A TPZ # 7: 799

A DIAL PLAN FOR DIRECT GROUP CALLING GROUP
A DGCG # 1: 770
A DGCG # 2: 771
A DGCG # 3: 772
A DGCG # 4: 773
A DGCG # 5: 774
A DGCG # 6: 775
A DGCG # 7: 776
A DGCG # 8: 777
A DGCG # 9: 778
A DGCG # 10: 779
A DGCG # 11: 780
A DGCG # 12: 781
A DGCG # 13: 782
A DGCG # 14: 783
A DGCG # 15: 784
A DGCG # 16: 785
A DGCG # 17: 786
A DGCG # 18: 787
A DGCG # 19: 244
A DGCG # 20: 789
A DGCG # 21: 790
A DGCG # 22: 791
A DGCG # 23: 7920
A DGCG # 24: 7921
A DGCG # 25: 7922
A DGCG # 26: 7923
A DGCG # 27: 7924
A DGCG # 28: 7925
A DGCG # 29: 7926
A DGCG # 30: 7927
A DGCG # 31: 7928
A DGCG # 32: 5000 VMAIL
A SYSTEM DIAL PLAN


A DIAL PLAN FOR LINES/TRUNKS

A LINE # 1: 801 OUTSIDE LINE # 2: 802 OUTSIDE
A LINE # 3: 803 OUTSIDE LINE # 4: 804 OUTSIDE
A LINE # 5: 805 OUTSIDE LINE # 6: 806 OUTSIDE
A LINE # 7: 807 OUTSIDE LINE # 8: 808 OUTSIDE
A LINE # 9: 809 OUTSIDE LINE # 10: 810 OUTSIDE
A LINE # 11: 811 OUTSIDE LINE # 12: 812 OUTSIDE
A LINE # 13: 813 OUTSIDE LINE # 14: 814 OUTSIDE
A LINE # 15: 815 OUTSIDE LINE # 16: 816 OUTSIDE
A LINE # 17: 817 OUTSIDE LINE # 18: 818 OUTSIDE
A LINE # 19: 819 OUTSIDE LINE # 20: 820 OUTSIDE
A LINE # 21: 821 OUTSIDE LINE # 22: 822 OUTSIDE
A LINE # 23: 823 OUTSIDE LINE # 24: 824 OUTSIDE
A SYSTEM DIAL PLAN


A DIAL PLAN FOR STATIONS

A STN #: 1 5949 MILLIE STN #: 2 7300
A STN #: 3 2809 STN #: 4 7301
A STN #: 5 3032 SHELLY STN #: 6 7302
A STN #: 7 3020 CAROL H STN #: 8 7303
A STN #: 9 3030 BILL G STN #: 10 7304
A STN #: 11 3031 CHET H STN #: 12 7305
A STN #: 13 3040 MARLA L STN #: 14 7306
A STN #: 15 3041 KIM S STN #: 16 7307
A STN #: 17 3060 SUE STN #: 18 7308
A STN #: 19 3100 TONI B STN #: 20 7309
A STN #: 21 3101 RAFAELA STN #: 22 7310
A STN #: 23 3110 JACKIE STN #: 24 7311
A STN #: 25 8831 WHOLE C STN #: 26 7312
A STN #: 27 3131 OLIVIA STN #: 28 7313
A STN #: 29 3130 TONY C STN #: 30 7314
A STN #: 31 2010 JOEEL STN #: 32 7315
A STN #: 33 2020 ROBERTA STN #: 34 7316
A STN #: 35 2030 JERRY S STN #: 36 7317
A STN #: 37 2040 KAREN S STN #: 38 7318
A STN #: 39 2050 ANN H STN #: 40 7319
A STN #: 41 2051 WANDA STN #: 42 7320
A STN #: 43 2052 2052 STN #: 44 7321
A STN #: 45 2060 PAT H STN #: 46 7322
A STN #: 47 2061 TARA STN #: 48 7323
A STN #: 49 2062 AUDREY STN #: 50 7324
A STN #: 51 2070 FRD STN #: 52 7325
A STN #: 53 2071 ERIKA D STN #: 54 7326
A STN #: 55 2072 MALIKAH STN #: 56 7327
A STN #: 57 2080 CORRINE STN #: 58 7328
A STN #: 59 2090 PAT HAR STN #: 60 7329
A STN #: 61 2100 ALYSON STN #: 62 7330
A STN #: 63 3010 THERESA STN #: 64 7331
A STN #: 65 3050 CONF305 STN #: 66 3070 CONF307
A STN #: 67 3080 CONF308 STN #: 68 3090 CONF309
A STN #: 69 7103 EQUIP STN #: 70 3140 ANGELA
A STN #: 71 3141 LAWANDA STN #: 72 3142 LESLIE
A STN #: 73 3143 ALISON STN #: 74 3144 ANGELA
A STN #: 75 3145 KIM C STN #: 76 3150 MARJORI
A STN #: 77 3151 PAM R STN #: 78 3152 DARELYN
A STN #: 79 3153 ANGELA STN #: 80 3154 NANCY
A STN #: 81 3146 DENISE STN #: 82 3160
A STN #: 83 3170 COPY RM STN #: 84 3180 KAMEROO
A STN #: 85 3181 KELLI STN #: 86 3182 TAMMY D
A STN #: 87 3183 MARISOL STN #: 88 3184 MICHELL
A STN #: 89 3185 CRUZ STN #: 90 3120 BARBARA
A STN #: 91 3121 DIANE STN #: 92 3200 DIAN M
A STN #: 93 3210 BRENDA STN #: 94 7889 BARB S
A STN #: 95 3230 LOUNGE STN #: 96 2110 CASEY
A STN #: 97 2120 BETSY STN #: 98 2130 DORIS
A STN #: 99 2140 VANESSA STN #:100 2150 MARGE L
A STN #:101 2160 LINDA H STN #:102 2170
A STN #:103 3102 HIPPY STN #:104 3122 BENITA
A STN #:105 2180 STN #:106 3061 LIBRARY
A SYSTEM DIAL PLAN


A STN #:107 7591 STN #:108 2636
A STN #:109 2409 STN #:110 2749
A STN #:111 7178 STN #:112 7179
A STN #:113 7180 JENELLE STN #:114 3186 LESLIE
A STN #:115 3103 SHEREIN STN #:116 3132 T CHLDS
A STN #:117 2063 KRISTEN STN #:118 2073 ANNIE
A STN #:119 3133 ADINAH STN #:120 3190 PAT M
A STN #:121 7188 STN #:122 3011 MIRA
A STN #:123 7190 STN #:124 7191
A STN #:125 7192 STN #:126 7193
A STN #:127 2514 STN #:128 7617
A STN #:129 7196 STN #:130 7197
A STN #:131 7198 STN #:132 7199
A STN #:133 7200 STN #:134 7201
A STN #:135 7202 STN #:136 7203
A STN #:137 7204 STN #:138 7205
A STN #:139 7206 STN #:140 7207
A STN #:141 7208 STN #:142 7209
A STN #:143 7210 STN #:144 7211
A SYSTEM DIAL PLAN


A COMPLETE DIAL PLAN FOR STATIONS AND ADJUNCTS:

A ID #: 1 5949 7300 ID #: 2 2809 7301
A ID #: 3 3032 7302 ID #: 4 3020 7303
A ID #: 5 3030 7304 ID #: 6 3031 7305
A ID #: 7 3040 7306 ID #: 8 3041 7307
A ID #: 9 3060 7308 ID #: 10 3100 7309
A ID #: 11 3101 7310 ID #: 12 3110 7311
A ID #: 13 8831 7312 ID #: 14 3131 7313
A ID #: 15 3130 7314 ID #: 16 2010 7315
A ID #: 17 2020 7316 ID #: 18 2030 7317
A ID #: 19 2040 7318 ID #: 20 2050 7319
A ID #: 21 2051 7320 ID #: 22 2052 7321
A ID #: 23 2060 7322 ID #: 24 2061 7323
A ID #: 25 2062 7324 ID #: 26 2070 7325
A ID #: 27 2071 7326 ID #: 28 2072 7327
A ID #: 29 2080 7328 ID #: 30 2090 7329
A ID #: 31 2100 7330 ID #: 32 3010 7331
A ID #: 33 3050 7332 ID #: 34 3070 7333
A ID #: 35 3080 7334 ID #: 36 3090 7335
A ID #: 37 7103 7336 ID #: 38 3140 7337
A ID #: 39 3141 7338 ID #: 40 3142 7339
A ID #: 41 3143 7340 ID #: 42 3144 7341
A ID #: 43 3145 7342 ID #: 44 3150 7343
A ID #: 45 3151 7344 ID #: 46 3152 7345
A ID #: 47 3153 7346 ID #: 48 3154 7347
A ID #: 49 3146 7348 ID #: 50 3160 7349
A ID #: 51 3170 7350 ID #: 52 3180 7351
A ID #: 53 3181 7352 ID #: 54 3182 7353
A ID #: 55 3183 7354 ID #: 56 3184 7355
A ID #: 57 3185 7356 ID #: 58 3120 7357
A ID #: 59 3121 7358 ID #: 60 3200 7359
A ID #: 61 3210 7360 ID #: 62 7889 7361
A ID #: 63 3230 7362 ID #: 64 2110 7363
A ID #: 65 2120 7364 ID #: 66 2130 7365
A ID #: 67 2140 7366 ID #: 68 2150 7367
A ID #: 69 2160 7368 ID #: 70 2170 7369
A ID #: 71 3102 7370 ID #: 72 3122 7371
A ID #: 73 2180 7372 ID #: 74 3061 7373
A ID #: 75 7591 7374 ID #: 76 2636 7375
A ID #: 77 2409 7376 ID #: 78 2749 7377
A ID #: 79 7178 7378 ID #: 80 7179 7379
A ID #: 81 7180 7380 ID #: 82 3186 7381
A ID #: 83 3103 7382 ID #: 84 3132 7383
A ID #: 85 2063 7384 ID #: 86 2073 7385
A ID #: 87 3133 7386 ID #: 88 3190 7387
A ID #: 89 7188 7388 ID #: 90 3011 7389
A ID #: 91 7190 7390 ID #: 92 7191 7391
A ID #: 93 7192 7392 ID #: 94 7193 7393
A ID #: 95 2514 7394 ID #: 96 7617 7395
A ID #: 97 7196 7396 ID #: 98 7197 7397
A ID #: 99 7198 7398 ID #:100 7199 7399
A ID #:101 7200 7400 ID #:102 7201 7401
A ID #:103 7202 7402 ID #:104 7203 7403
A ID #:105 7204 7404 ID #:106 7205 7405
A SYSTEM DIAL PLAN


A ID #:107 7206 7406 ID #:108 7207 7407
A ID #:109 7208 7408 ID #:110 7209 7409
A ID #:111 7210 7410 ID #:112 7211 7411
A ID #:113 7212 7412 ID #:114 7213 7413
A ID #:115 7214 7414 ID #:116 7215 7415
A ID #:117 7216 7416 ID #:118 7217 7417
A ID #:119 7218 7418 ID #:120 7219 7419
A ID #:121 7220 7420 ID #:122 7221 7421
A ID #:123 7222 7422 ID #:124 7223 7423
A ID #:125 7224 7424 ID #:126 7225 7425
A ID #:127 7226 7426 ID #:128 7227 7427
A ID #:129 7228 7428 ID #:130 7229 7429
A ID #:131 7230 7430 ID #:132 7231 7431
A ID #:133 7232 7432 ID #:134 7233 7433
A ID #:135 7234 7434 ID #:136 7235 7435
A ID #:137 7236 7436 ID #:138 7237 7437
A ID #:139 7238 7438 ID #:140 7239 7439
A ID #:141 7240 7440 ID #:142 7241 7441
A ID #:143 7242 7442 ID #:144 7243 7443
A ID #:145 7244 7444 ID #:146 7245 7445
A ID #:147 7246 7446 ID #:148 7247 7447
A ID #:149 7248 7448 ID #:150 7249 7449
A ID #:151 7250 7450 ID #:152 7251 7451
A ID #:153 7252 7452 ID #:154 7253 7453
A ID #:155 7254 7454 ID #:156 7255 7455
A ID #:157 7256 7456 ID #:158 7257 7457
A ID #:159 7258 7458 ID #:160 7259 7459
A ID #:161 7260 7460 ID #:162 7261 7461
A ID #:163 7262 7462 ID #:164 7263 7463
A ID #:165 7264 7464 ID #:166 7265 7465
A ID #:167 7266 7466 ID #:168 7267 7467
A ID #:169 7268 7468 ID #:170 7269 7469
A ID #:171 7270 7470 ID #:172 7271 7471
A ID #:173 7272 7472 ID #:174 7273 7473
A ID #:175 7274 7474 ID #:176 7275 7475
A ID #:177 7276 7476 ID #:178 7277 7477
A ID #:179 7278 7478 ID #:180 7279 7479
A ID #:181 7280 7480 ID #:182 7281 7481
A ID #:183 7282 7482 ID #:184 7283 7483
A ID #:185 7284 7484 ID #:186 7285 7485
A ID #:187 7286 7486 ID #:188 7287 7487
A ID #:189 7288 7488 ID #:190 7289 7489
A ID #:191 7290 7490 ID #:192 7291 7491
A ID #:193 7292 7492 ID #:194 7293 7493
A ID #:195 7294 7494 ID #:196 7295 7495
A ID #:197 7296 7496 ID #:198 7297 7497
A ID #:199 7298 7498 ID #:200 7299 7499
A LABEL INFORMATION



A Executive Telephone # 2809: Personal Directory

A Name Number Display
A LABEL INFORMATION



A MSG # POSTED MESSAGE

A 1 DO NOT DISTURB
A 2 OUT TO LUNCH
A 3 AT HOME
A 4 OUT SICK
A 5 IN A MEETING
A 6 IN CONFERENCE
A 7 WITH A CLIENT
A 8 WITH A CUSTOMER
A 9 AWAY FROM DESK
A 10 OUT ALL DAY
A 11 CUSTM MSG11
A 12 CUSTM MSG12
A 13 CUSTM MSG13
A 14 CUSTM MSG14
A 15 CUSTM MSG15
A 16 CUSTM MSG16
A 17 CUSTM MSG17
A 18 CUSTM MSG18
A 19 CUSTM MSG19
A 20 CUSTM MSG20
A TRUNK INFORMATION


A TIE TRUNK INFORMATION


A TRUNK 801 Slot/Port : 3/ 1 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 802 Slot/Port : 3/ 2 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 803 Slot/Port : 3/ 3 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 804 Slot/Port : 3/ 4 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 805 Slot/Port : 3/ 5 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 806 Slot/Port : 3/ 6 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 807 Slot/Port : 3/ 7 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 808 Slot/Port : 3/ 8 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 809 Slot/Port : 3/ 9 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 810 Slot/Port : 3/10 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 811 Slot/Port : 3/11 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms
A TRUNK INFORMATION



A TRUNK 812 Slot/Port : 3/12 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 813 Slot/Port : 3/13 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 814 Slot/Port : 3/14 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 815 Slot/Port : 3/15 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 816 Slot/Port : 3/16 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 817 Slot/Port : 3/17 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 818 Slot/Port : 3/18 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 819 Slot/Port : 3/19 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 820 Slot/Port : 3/20 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 821 Slot/Port : 3/21 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 822 Slot/Port : 3/22 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms
A TRUNK INFORMATION



A TRUNK 823 Slot/Port : 3/23 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms

A TRUNK 824 Slot/Port : 3/24 Toll
A Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
A InType : Wink InMode : TouchTone AnsSupvr : 300 ms
A OutType : Wink OutMode : TouchTone Disconnect: 300 ms
A TRUNK INFORMATION


A DID TRUNK INFORMATION


A Trk SS/PP Blk DiscTime Type ExpDig DelDig AddDig Signal InvDest
A TRUNK INFORMATION


A GS/LS TRUNK INFORMATION


A Trk SS/PP Type OutMode RelDisc ChannelUnit LS-ID Delay
A TRUNK INFORMATION


A GENERAL TRUNK INFORMATION


A QCC QCC Extern
A Trk SS/PP RemAccess Pool TlPrfx HldDisc Principal Prty Oper Switch
A 801 3/ 1 No Remote 9 Yes Long 4
A 802 3/ 2 No Remote 9 Yes Long 4
A 803 3/ 3 No Remote 9 Yes Long 4
A 804 3/ 4 No Remote 9 Yes Long 4
A 805 3/ 5 No Remote 9 Yes Long 4
A 806 3/ 6 No Remote 9 Yes Long 4
A 807 3/ 7 No Remote 9 Yes Long 4
A 808 3/ 8 No Remote 9 Yes Long 4
A 809 3/ 9 No Remote 9 Yes Long 4
A 810 3/10 No Remote 9 Yes Long 4
A 811 3/11 No Remote 9 Yes Long 4
A 812 3/12 No Remote 9 Yes Long 4
A 813 3/13 No Remote 9 Yes Long 4
A 814 3/14 No Remote 9 Yes Long 4
A 815 3/15 No Remote 9 Yes Long 4
A 816 3/16 No Remote 9 Yes Long 4
A 817 3/17 No Remote Yes Long 4
A 818 3/18 No Remote Yes Long 4
A 819 3/19 No Remote Yes Long 4
A 820 3/20 No Remote Yes Long 4
A 821 3/21 No Remote Yes Long 4
A 822 3/22 No Remote Yes Long 4
A 823 3/23 No Remote Yes Long 4
A 824 3/24 No Remote Yes Long 4
A 825 0/ 0 No Remote 70 Yes Long 4
A 826 0/ 0 No Remote Yes Long 4
A 827 0/ 0 No Remote Yes Long 4
A 828 0/ 0 No Remote Yes Long 4
A 829 0/ 0 No Remote Yes Long 4
A 830 0/ 0 No Remote Yes Long 4
A 831 0/ 0 No Remote Yes Long 4
A 832 0/ 0 No Remote Yes Long 4
A 833 0/ 0 No Remote Yes Long 4
A 834 0/ 0 No Remote Yes Long 4
A 835 0/ 0 No Remote Yes Long 4
A 836 0/ 0 No Remote Yes Long 4
A 837 0/ 0 No Remote Yes Long 4
A 838 0/ 0 No Remote Yes Long 4
A 839 0/ 0 No Remote Yes Long 4
A 840 0/ 0 No Remote Yes Long 4
A 841 0/ 0 No Remote Yes Long 4
A 842 0/ 0 No Remote Yes Long 4
A 843 0/ 0 No Remote Yes Long 4
A 844 0/ 0 No Remote Yes Long 4
A 845 0/ 0 No Remote Yes Long 4
A 846 0/ 0 No Remote Yes Long 4
A 847 0/ 0 No Remote Yes Long 4
A 848 0/ 0 No Remote Yes Long 4
A 849 0/ 0 No Remote Yes Long 4
A 850 0/ 0 No Remote Yes Long 4
A 851 0/ 0 No Remote Yes Long 4
A 852 0/ 0 No Remote Yes Long 4
A 853 0/ 0 No Remote Yes Long 4
A 854 0/ 0 No Remote Yes Long 4
A 855 0/ 0 No Remote Yes Long 4
A TRUNK INFORMATION


A 856 0/ 0 No Remote Yes Long 4
A 857 0/ 0 No Remote Yes Long 4
A 858 0/ 0 No Remote Yes Long 4
A 859 0/ 0 No Remote Yes Long 4
A 860 0/ 0 No Remote Yes Long 4
A 861 0/ 0 No Remote Yes Long 4
A 862 0/ 0 No Remote Yes Long 4
A 863 0/ 0 No Remote Yes Long 4
A 864 0/ 0 No Remote Yes Long 4
A 865 0/ 0 No Remote Yes Long 4
A 866 0/ 0 No Remote Yes Long 4
A 867 0/ 0 No Remote Yes Long 4
A 868 0/ 0 No Remote Yes Long 4
A 869 0/ 0 No Remote Yes Long 4
A 870 0/ 0 No Remote Yes Long 4
A 871 0/ 0 No Remote Yes Long 4
A 872 0/ 0 No Remote Yes Long 4
A 873 0/ 0 No Remote Yes Long 4
A 874 0/ 0 No Remote Yes Long 4
A 875 0/ 0 No Remote Yes Long 4
A 876 0/ 0 No Remote Yes Long 4
A 877 0/ 0 No Remote Yes Long 4
A 878 0/ 0 No Remote Yes Long 4
A 879 0/ 0 No Remote Yes Long 4
A 880 0/ 0 No Remote Yes Long 4
A DS1 INFORMATION



A DS1 SLOT ATTRIBUTES

A Slot Type Format Supp Signal LineComp
A 3 T1 D4 ZCS Rob_Bit 1

A CSU/DSU ATTRIBUTES

A Slot 3
A CSU: Deactivated
A Assigned Channels:
A DSU: Deactivated
A Data Port 1
A Receive Clock: DTE
A Invert Transmit Clock: No
A Invert Receive Clock: No
A Invert Transmit Data: No
A Invert Receive Data: No
A Rate: 56 kbps
A Assigned Channels:
A Data Port 2
A Receive Clock: DTE
A Invert Transmit Clock: No
A Invert Receive Clock: No
A Invert Transmit Data: No
A Invert Receive Data: No
A Rate: 56 kbps
A Assigned Channels:
A PRI INFORMATION


A REMOTE ACCESS (DISA) INFORMATION


A GENERAL OPTIONS ACCESS CODE: 889

A Barrier Code required for Non-TIE DISA lines: Yes
A Barrier Code required for TIE DISA lines : Yes
A Automatic Queuing enabled for DISA lines : No
A System Wide Barrier Code Length : 07
A Date and Time of Last Barrier Code Change : 01/01/00 12:00AM

A SYSTEM DEFAULT CLASS OF RESTRICTIONS (NON-TIE)

A Restriction : OUTWARD RESTRICTED
A ARS Restriction Level: 3
A Allowed Lists :
A Disallowed Lists :

A SYSTEM DEFAULT CLASS OF RESTRICTIONS (TIE)

A Restriction : OUTWARD RESTRICTED
A ARS Restriction Level: 3
A Allowed Lists :
A Disallowed Lists :
A OPERATOR INFORMATION


A OPERATOR POSITIONS:

A PORT CALL ALERT
A ADDR. EXT # LABEL TYPE (QCC ONLY)
A ===== ===== ======= ==== ==========
A 1/ 1 5949 MILLIE DLC N/A
A 1/13 8831 WHOLE C DLC N/A


A GENERAL OPTIONS

A Length of hold reminder timer: 200 sec
A DLC Automatic hold enabled : No


A DIRECT STATION SELECTOR (DSS) OPTIONS:

A BUTTON FIRST
A NUMBER DIAL CODE
A ====== =========
A 1 2000
A 2 50
A 3 100

A Operator Call Park codes: 881 882 4250 884 885 886 887 888


A QCC OPERATOR OPTIONS:

A GENERAL OPTIONS

A Listed Directory Number for queue : 800
A Held calls return to queue : No
A Automatic hold enabled : No
A Calls-in-queue alarm threshold : 0
A Time until priorities are elevated: 0 sec
A Message Center Operators :
A One Touch Extend : AUTOMATIC
A Rings before extended calls return: 4
A Backup operator station :
A Voice Announce on Call 5 button : Disable
A OPERATOR INFORMATION



A QCC CALL TYPES:

A CALL TYPE PRIORITY OPERATORS
A ========================= ======== ===================
A Dial 0 Operator 4
A Follow Forward 4 N/A
A Unassigned DID 4
A Listed Directory Number 4
A Operator's Extension 4 N/A
A Returning 4 0
A Group Coverage
A Group # 1 4
A Group # 2 4
A Group # 3 4
A Group # 4 4
A Group # 5 4
A Group # 6 4
A Group # 7 4
A Group # 8 4
A Group # 9 4
A Group # 10 4
A Group # 11 4
A Group # 12 4
A Group # 13 4
A Group # 14 4
A Group # 15 4
A Group # 16 4
A Group # 17 4
A Group # 18 4
A Group # 19 4
A Group # 20 4
A Group # 21 4
A Group # 22 4
A Group # 23 4
A Group # 24 4
A Group # 25 4
A Group # 26 4
A Group # 27 4
A Group # 28 4
A Group # 29 4
A Group # 30 4
A ALLOWED LISTS



A List : 0

A Entry 0: -------------

 

[merlinman]

First off, if this system is pretty much meeting your clients needs, I wouldn't take all the hours it would require to rebuild from scratch.

As far as your night service issue, print and post the NIGHT SERVICE from the print menu.

That should tell us something.

 

[dagwoodsystems]

I with MerlinMan on this one. Reprogramming the switch isn't trivial, especially if you're trying to recreate all the oddball details. Strange as the programming may look, there's a lot of sense in not messing with what the users are accustomed to. Besides, the PRINT ALL isn't complete enough (apparently) to rebuild their switch with any confidence.

Fortunately, what you show here IS enough to point us in the right direction. And here again, I'm with MerlinMan; the next place to look is in the Night Service programming. Please do the following: System Programming | Start | More | Print | More | More | NightServce and post here.

Lastly, I'm glad to hear that this is a dump from your shop's switch. The 800 GL-ID card in slot 4 is history. It looks like someone hosed a software upgrade, because the module no longer has any firmware in it.