Store.exe Process

[cold1s]

Every night the Exchange Server goes through some process where it taxes out the processor 100%. The process that runs at 99% is store.exe. I can not figure out what is going on and the only way to correct it is to reboot the server every day. This is becoming a problem. Does anyone know how to fix this problem.

 

[brontosaurus]

do you have to reboot, or can you just restart the IS? Next time, try stopping the MTA or the IMC service, see if that helps.

 

[cold1s]

I have to reboot. I have tried stopping all of those services and in different order. All I get is timeouts

 

[chester27]

You may want to try and isolate the problem. See microsoft link below.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q172813

 

[sidjourney]

cold1s-
Are you running any kind of norton virus scan? If so, most likely NAV service is killing your Information Store. Visit the links below.

http://service2.symantec.com/SUPPOR...74005aa780042a8488256a220026ad51?OpenDocument

Sidney

 

[bindal]

hi ,

i am also facing this problem, i found the cause to be the IS maintenance which by default starts at 1 am till 6 am. but i am also looking for the solution

thanks
anil

 

[cold1s]

I am running norton but i have already take that possiblity out of the mix. bindal if you find the solution please let me know

 

[moonmoon]

I had a similar problem, about mid-day the process store.exe would go to 100% usage, exchange would also stop processing user logins. I used the offline defrag and logical maintenance tools (isinteg). After running these, exchange has run without a problem so far. Both of these tools take a extended period to run, and the IS has to be offline