Hi guys,
I have the following error appearing every minute or less.
Backup Exec 11d for Windows Servers
Date: 8/28/07
source: Storage Agents
Category (18)
Type: Warning
Event ID: 4611
Component: SAS Agent Error: Could not read the registry subkey: "CompaqStorage\SCSI\SASTapeDrv". Cause: This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error.
I've read that rebooting doesn't fix the problem, The drive was recently replace due to a hardware failure, i also can't get a good backup because of this:
Final error: 0xe00084ec - A tape read/write error has occurred. This is usually caused by dirty read/write heads in the tape drive. Clean the tape drive, and then try the job again. If the problem persists, try a different tape. You may also need to check for problems with cables, termination, or other hardware issues.
Final error category: Backup Media Errors
But they are using new cleaning tapes as well as media, do we think this is faulty as well?
Thanks,
-Jessica
I have the following error appearing every minute or less.
Backup Exec 11d for Windows Servers
Date: 8/28/07
source: Storage Agents
Category (18)
Type: Warning
Event ID: 4611
Component: SAS Agent Error: Could not read the registry subkey: "CompaqStorage\SCSI\SASTapeDrv". Cause: This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error.
I've read that rebooting doesn't fix the problem, The drive was recently replace due to a hardware failure, i also can't get a good backup because of this:
Final error: 0xe00084ec - A tape read/write error has occurred. This is usually caused by dirty read/write heads in the tape drive. Clean the tape drive, and then try the job again. If the problem persists, try a different tape. You may also need to check for problems with cables, termination, or other hardware issues.
Final error category: Backup Media Errors
But they are using new cleaning tapes as well as media, do we think this is faulty as well?
Thanks,
-Jessica