Our Witness contact store will suddenly stop recording some extensions, purely random, with no obvious cause. We can only solve it by rebooting the box after we telnet onto it.
Anyone any ideas where we can look for a root cause and possibe fix?
SoToDo - I am running into the same thing, the answer we received was that the SLA calls for the box to be rebooted at the 30 day mark. We have been doing this and it has stopped this from happening. HOWEVER, we are pushing back that this is not an acceptable solution and are working with all the vendors invlovled to come up with a real solution addressing this problem.
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