Stop: oxoooooo7b(0xf78aa524, 0xc0000034, 0x00000000, 0x00000000)

[benzgc]

I have a dell precision 470 running windows xp professional, we had a power outage today the battery backup did not hold and the machine shut down.

When i went to turn it on i got the blue screen with the error above.

I tried to boot to last know good configuration, also to safe mode and safe mode with command prompt.

None of these work it just goes right back to that screen.

Benz

BENZ
"Non erravi perniciose!

 

[vacunita]

Run diagnostics on the Hard drive.
0x0000007B errors usually refer to the HD / boot device.

http://support.microsoft.com/kb/324103

Make sure the drive didn't suffer any physical damage with the outage. If it checks out try a repair using the Windows Installation disc.



----------------------------------
Phil AKA Vacunita
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Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Web & Tech

 

[benzgc]

Looks like i am going to have to try a reformat.

The only thing i need is my PST file for my personal folders, is there a way to get to this from the repair dos prompt?

I tried to get to my C:\windows\Documents and Settings\ but it tels me invalid peramiter?

BENZ
"Non erravi perniciose!

 

[vacunita]

Try a repair before you reformat. If worse comes to worst try an in-place install, you'll loose all windows updates but applications and data will be untouched.

Other than that, you can try to slave your Hard drive to another PC and access the data that way.



----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Web & Tech

 

[benzgc]

Did it a little different but thanks, I loaded windows into Windows2 folder and then accessed the data.

Thanks for all your help

BENZ
"Non erravi perniciose!

 

[goombawaho]

I would say that you should have done the hard drive test first - why??

Because if it was on its way out and you loaded a new windows installation on the drive, it might have provided enough disk activity to kill off the drive BEFORE you get windows running and your data off.

So, I would have said to slave the drive and get your most important data, then run the test, then reload windows or do that parallel install or repair install.

But, the parallel install wouldn't be necessary if you got your data first.

 

[hairlessupportmonkey]

Try also a Hirens Boot CD first, Boot to WinPE and copy your important stuff off first, then you can use the tools in Hirens to check for any issues.

ACSS - SME
General Geek