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Stop error 0x0000007f

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leelaw

Technical User
Apr 15, 2002
3
US
I'm getting "A problem has been detected and Windows has been shut down to prevent damage...... etc..... Run a system diagnostic utility supplied by your hardware manufacturer. In particular, run a memory check, and check for faulty or mismatched memory. Try changing video adapters..................

Technical information:
*** STOP: 0x0000007f (0c0000000D,0x00000000,0x00000000,0x00000000)
Beginning dump of physical memory"

This occurs in a blue screen whenever I choose restart on the shut down window.

The first time I saw it was a couple of days after I added a Maxtor USB Hard Drive. I disconnected the device but still get the error. Last night I ran a memory check with MemTest, letting it run for over 9 hours. According to the utility, there were no errors recorded in memory. I've updated the drivers for the video card (ATI Radeon VE).

This morning, while attempting to update virus defs, (Norton AV 2002) I get the error that the v-def files are corrupt. In an attempt to reinstall NAV, I continue to get the BSOD when Norton tries to restart the computer after a Live Update.

In addition to all this, there have been issues with sound. From stutter on playback to drops of data while recording. For example, when recording a voiceover the line read should say, "Have you given thought to what you're giving your sweetheart Valentines Day?" But on playback says,"Have you given thought sweetheart Valentines Day".

System:
Mobo: Asus P4533E
RAM: 512 MB Kingston Value RAM KVR266X64C25/512
Video: ATI Radio VE (Latest drivers from ATI installed after issue began)
Sound: SoundBlaster Live
OS: Windows XP Pro SP1 (Plus latest security updates)
HD: Western Digital 80 GB (Master
HD2: Maxtor 40 GB (Slave
USB Devices: Maxtor HD (disconnected
Visioneer 8100 Scanner
Kodak Multicard Reader
CDR: Optiwrite 48x16x48
SCSI: Plexwriter 8/20
Adaptec 7850 SCSI Adapter

Mobo has onboard sound: disabled
Mobo has onboard RAID controller: disabled
Mobo has onboard Firewire: enabled
Mobo has onboard LAN: enabled

After a BSOD, the computer will restart and the "send error" pops up. The information included in this windows is
BCCode : 7f BCP1 : 0000000D BCP2 : 00000000 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 1_0 Product : 256_1

The system is a custom built machine. The mobo, RAM and CPU were purchased in November 2002. The rest of the components were left over from a PIII system that was running W98 and was running perfectly. The change to W-XP was done as a fresh install.
 
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