STK 9730 - FSC #3317

[Llo]

Hi,
We have troubles with our StorageTek 9730. The machine is printing on display the FSC #3317 code.The startup secuence is (DEBUG port output):

Starting phase 0

Ending phase 0

Starting phase 1
*******************************************************
* 9730 Engineering LMU Simulator *
* Code Version: 1.5.06 *
* Build Date: Oct 19 1998, 14:18:57 *
*******************************************************


els>

Ending phase 1

Starting phase 2

Ending phase 2

Starting phase 3
Calibrating static exposure/threshold
0000000000000000000000000000000000000000
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
0000111111222222333334444445555556666667
68BE1369CE147ACF257AD0358BE0369CE1479CF2

0x1056 0011111111110000000000000000000000000000
0x11F8 0011111111110000000000000000000000000000
0x139A 0001111111111000000000000000000000000000
0x153C 0011111111111000000000000000000000000000
0x16DE 0001111111111100000000000000000000000000
0x1881 0001111111111110000000000000000000000000
0x1A23 0001111111111100000000000000000000000000
0x1BC5 0001111111111111000000000000000000000000
0x1D67 0001111111111111000000000000000000000000
0x1F09 0001111111111111100000000000000000000000
0x20AC 0001111111111111110000000000000000000000
0x224E 0000111111111111111000000000000000000000
0x23F0 0000111111111111111000000000000000000000
0x2592 0000111111111111111100000000000000000000
0x2734 0000111111111111111100000000000000000000
0x28D7 0000111111111111111110000000000000000000
0x2A79 0000111111111111111110000000000000000000
0x2C1B 0000111111111111111111000000000000000000
0x2DBD 0000111111111111111111100000000000000000
0x2F5F 0000111111111111111111110000000000000000
0x3102 0000111111111111111111111000000000000000
0x32A4 0000011111111111111111110000000000000000
0x3446 0000011111111111111111111100000000000000
0x35E8 0000011111111111111111111100000000000000
0x378A 0000011111111111111111111111000000000000
0x392D 0000011111111111111111111111000000000000
0x3ACF 0000011111111111111111111111100000000000
0x3C71 0000001111111111111111111111100000000000
0x3E13 0000011111111111111111111111110000000000
0x3FB5 0000001111111111111111111111111000000000
0x4158 0000011111111111111111111111111000000000
0x42FA 0000001111111111111111111111111100000000
0x449C 0000001111111111111111111111111110000000
0x463E 0000000111111111111111111111111110000000
0x47E0 0000000111111111111111111111111111000000
0x4983 0000000111111111111111111111111111100000
0x4B25 0000001111111111111111111111111111000000
0x4CC7 0000000111111111111111111111111111111000
0x4E69 0000001111111111111111111111111111111000
0x500B 0000001111111111111111111111111111111100

Threshold calibration range is 0x06 to 0x75
Mass is 0x315
Exp index = 23
Thr index = 15
Exposure is 0x378A
Threshold is 0x32
Nominal exposure in microseconds is 2132
Nominal target scan speed 1641
Nominal label scan speed 2462
Calibrating dynamic exposure from 0x1056 to 0x283A
1111111111111111111111111111111111111111

Calibrated dynamic exposure is 0x1BF9

Ending phase 3

Starting phase 4

Ending phase 4

Starting phase 5

program
Exception current instruction address: 0x00000000
Machine Status Register: 0x00029000
Condition Register: 0x82000080
Task: 0x1f0a60 "aud_main"

Ending phase 5
LMG Internal Resp = 25


Any idea will be appreciated. Thanks

 

[stkcloudjl]

Looks like code on the 9730. Is this a new installation/upgrade or has this been up and working?

3317
ERR_AUD_USER_RESPONSE_TIMEOUT,
Software error occurred in packet being sent to audit task.
FRU: LOCATION: CONFIDENCE %:
Logical Error S/W CONF_%: 99 99
CYC LMU CONF_%: 01 01