STEAL CALL FROM VOICE MAIL??

[rmktech]

Is it possible to steal a call after vm picks up??

Calls come into group 300 after 4 rings goes to vm.. I would like to be able to intercept call, if poss??

thanks

ron k

 

[wotanuta]

Don't think you can steal a call from voicemail. May be wrong.

 

[TomMills]

dial *46, then you can reclaim a call that is listening to a greeting. Not sure if it works for groups but it wont take 2 mins to test it

"There's a dog in the New Zealand section

 

[wotanuta]

Thought that releated to a users transferred call as opposed to a call that had gone from group to VM but like Tom said, won't take long to test.

 

[TomMills]

it certainly works for a call to a users mailbox, dial *46 from that phone and you reclaim the call.

"There's a dog in the New Zealand section

 

[Infinity306]

or use Callstatus, still works even though they do not officially support it for 4+ anymore..

 

[tlpeter]

Just make a call steal shortcode for the group

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[rmktech]

thanks to all.
Was able to *46 and get call.



ron k