Hi,
I have a customer that has 8.9 CLS, 8.9 sp5 Storage Center and 2 VoiP logger 9.12.
I'm having a problem when trying to play calls that are alredy in the Storage Center. Some calls did not get the status of "CALL IN DISK"... keeping the status in "CALL PARTIALLY IN DISK". The problem is, that the customer want to save this call, and calls that aren't in disk cannot be saved.
Did someone see something like this?
PS. Sorry for my bad english...
I have a customer that has 8.9 CLS, 8.9 sp5 Storage Center and 2 VoiP logger 9.12.
I'm having a problem when trying to play calls that are alredy in the Storage Center. Some calls did not get the status of "CALL IN DISK"... keeping the status in "CALL PARTIALLY IN DISK". The problem is, that the customer want to save this call, and calls that aren't in disk cannot be saved.
Did someone see something like this?
PS. Sorry for my bad english...