static ip, dsl router problem,cannot access internet 1

[isibee]

I have a huge problem and nowhere to find an answer. My isp assigned me an ip.Tried to configure my router with static ip or ppp0e or anything else I could think about. If I put my rj45 on the wan port it can be configured on 192.168.0.1 (using a Dlink router)but cannot access internet. In order to have internet I have to configure a local area network connectionassign the ip and dns from isp and put the rj45 on an another port. So with everything I don t even see my local network! I have one network card per pc (2), one hi speed modem, one router, lots of cable if needed. Please help!!!!!!

PS:I did try everything I could think of...

 

[Pyg]

Your router must be configured with the static IP and the WAN port on the router must run to the DSL modem. (don't forget the DNS information your ISP gave you)

Your PCs must plug into the LAN ports provided on the router.

Configure your router to issue your PCs IP addresses (router set for DHCP). Then make sure your PCs are configured to OBTAIN IP addresses. Reboot the machines and then check them to make sure they were issued IP addresses by the router (probably something like 192.168.0.2).

 

[MattWray]

Once you have dont the above steps, if you have a Local Area Network that is small, set up your Hosts file. You will not be able to "see" the other machines due to using your ISP DNS. The hosts file can be found at, C:\%SYSTEMROOT%\system32\drivers\etc Open it with Notepad and enter the IPs and hostnames under the one that is already there.....

Thanks,

Matt Wray
MCSE, MCSA, MCP, CCNA

http://www.sss-steel.com

 

[isibee]

As I said pyg I've done that already and more! I still don t know what to do next. I cannot configure my router to have the static ip address from my isp because when I do I cannot go on internet! As for changing my hosts file when it doesn t work. Now I wonder if my hi speed modem is interfering with my router in order not to let through my router. I called my isp and said that they wouldn t help me! I need to have access to the internet and my network. Still I have to configure my local network to the static ip I was given to have access to internet and put the modem's cable on another port on my router in order to work. I can t even put the modem directly on my network card it says cable unplugged!
Any more ideas?
thanks

 

[bcastner]

Your router has two IPs that can be assigned:

1. For the WAN connection to the modem on the WAN port. It sounds as if your ISP want you to assign a static IP for this connection. Do so, connecting the modem to the WAN port of the router.

2. A key point, the router itself has an IP for its LAN presence. It sounds as if the default for the D-Link is 192.168.0.1. This is the IP you must change. Change the LAN IP to 192.168.2.1, subnet 255.255.255.0, Gateway 192.168.2.1. The DHCP range of addresses for the router should be 192.168.2.x instead of the default 192.168.0.x.

Reboot all computers and they should have both LAN and internet access.

 

[isibee]

Sorry to say but it will stay the same because any address I gave the router the wan port will not blink! Now I'm wondering if I should get another nic card and configure as if my pc were a server. I m thinking maybe my modem is somewhat smart enough to know I have a router...
any more ideas?
still doesn t work.

 

[MattWray]

Did you enable the DSL modem and have it working on your PC? Then you tried setting it up thru your router? If this is the case, you will need to turn of the DSL modem for about 2 minutes for it to reset, then plug the network cable from your modem into the WAN port of your router and turn the modem back on and see if it links up (assuming you have the correct WAN settings in your router). It may have cached your MAC for your PC...

Thanks,

Matt Wray
MCSE, MCSA, MCP, CCNA

http://www.sss-steel.com

 

[Pyg]

Have you tried pinging the outside world (WAN) from the router (not from your PC)? My netgear router allows this function at the command line.

 

[isibee]

yes I did try your ideas and still nothing. I know the router works without the modem if I want to see my network and I know the modem work with my pc. But they seem not to be working together. I had a previous router from Linskys and this one too didnt work with the modem!
I have powered off many times both router and modem and my pc during the night and in the morning still nothing. Now I'm asking myself if I should use two network cards on my pc, one to use with my network and the other for internet. If I do that is there a way to share my internet connexion for my other pc?

thanks

 

[Pyg]

Who is your DSL provider? What kind of DSL modem do you have?

A friend of mine has to call his cable company every time his router loses power or resets. The cable company resets his cable modem (possibly a MAC address issue like Matt was talking about) and his router and network continue to work.

Maybe you can call your DSL company, tell them you put in a new NIC (hook WAN up to the router) and that you need your modem reset... Just to see what they say.

They might laugh at you but... they might reset your modem to see a new MAC address.

 

[isibee]

I called them up and they said they would do nothing to help me! I live in quebec,Canada and my provider is a branch of Sympatico. The only one who can give access to hi speed is Sympatico since I live on the country side.
My dsl modem is a Paradyne. I'm lossing faith as to when and if I will have access through my router.

 

[fs483]

Hi Isibee,

I'm in Quebec with Sympatico also. Ironic that Sympatico promotes/suggests customers to use D-Link routers yet they completely refuse to help you configure. As soon as you mention that you have a router to 310-SMURF guys, they will stop all support. Are you sure Sympatico assigned you an IP ? Rarely does Sympatico give fixed IP for residential and even for small commercial. You probably have a PPPoe connection. If so, you should have a username b1xxxxxx and a PW. Are you using Access manager (for win 9x, me and 2000) or are you using the PPPOE manager within XP ? Either way. Plug your modem to the wall telephone jack, then plug the lan cable between your NIC and the modem. Create your connection either through XP or Access manager. Make sure Internet is working. Then disconnect your network cable between the modem and your PC. Connect 1 lan cable between the modem and the WAN port on the router. Then connect another cable between the PC and one of the LAN ports on the router. Log into the web based wizard of your router, select PPPoe type connection, re-enter the info (username and password) as you did when you had created your connection (I think it's case sensitive, can't remember). There should be a status page to indicate if you are connected or not. If it shows that the router is connected, then you should be able to browse the Internet.

I've been using Linksys router and Sympatico for 3 years at least without any problems. D-Link (recommended by Sympatico), Linksys, Netgear, Linksys Everywhere all work with Sympatico's modems (Nortel, SpeedStream, SpeedTouch and the newer ones). The only problem I would see is that you have a USB DSL modem. I think it might be a configuration problem.

anthony

 

[Pyg]

If this were my provider the next call I made would be to cancel their service.

Don't tell these people you have a router. Just tell them that you put in a new NIC and you want your modem reset.

 

[isibee]

I will ask them to reset my modem but with my luck I might as well forget it!

I have a lino.sympatico.ca isp. they don t support anything outside their modem. Sad for me. I'm thinking to forget it for a while until another company is able to give me a service. This is the only one who can where I live.

need some help to show that I can do it without them!

 

[isibee]

nad so it ended my quest for a solution...I called them and said they wouldnt do it.

 

[MattWray]

You never answered akwong's questions. How do you connect when you have the modem connected directly to your PC? Do you simply click on Internet Explorer, or is there a software connection you must make first?

Thanks,

Matt Wray
MCSE, MCSA, MCP, CCNA

http://www.sss-steel.com

 

[isibee]

I can t connect to the internet as I said directly to my pc is a no no. I have to put the modem on the 4th port on my router give the static address to my pc and voila. No software required. I'm still at a lost.

Now I wonder, what port is used for the router to the modem...8080?

 

[MattWray]

Does this 4th port have an Uplink button?
To clarify when working, you have the modem plugged into port 4 of the router. You enter the static address from your ISP into your PC, and your PC is plugged into any other port?
When you plug the modem into the WAN port of the router, does the modem show a PC connection?
If you hook your PC up to the router, you can access the web-based config OK?
If you set up the Static IP on the WAN interface of the router, with you PC hooked up to the router, do you show links on the LED's on the front of both the router and the modem?
If yes, are you able to ping 66.218.71.198?

Thanks,

Matt Wray
MCSE, MCSA, MCP, CCNA

http://www.sss-steel.com

 

[isibee]

Unfortunatly there is no uplink button only a wan port and 4 ports.First part you are right, I do have to do that.When I plug the modem on the wan port there is no activity. No,light nothing. I can have access to the config but need to reset it every time.with the static ip I cannot have any access neither to my network or the web. No led is active. It does the same with my old linksys which is now defect.

I'm thinking maybe I should try a cross over cable but if it s supposed to connect from the modem to my pc it shouldn t need it. Should I configure my pc for the dns of my router or should configure an internet connexion with a proxy?

What do you think?

***** Josée *****

Communication is the key for success...

http://www.pbase.com/isibee

(photo gallery)

 

[MattWray]

I'm thinking the same thing. If you are using a straight-through from the modem to the router and there is no link light, I'd definitely try a cross-over. Who knows, stranger things have happened... And on a lot of those routers port 4 is a built-in auto-sensing uplink, which would explain why it works plugged into that port....

Thanks,

Matt Wray
MCSE, MCSA, MCP, CCNA

http://www.sss-steel.com