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Stat Collection Period

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skk391

skk391

Technical User
Mar 3, 2009
332
GB
Hi,

Quick question. I am using the Wallboard to display call information to the callcentre. Using the Queue Stat 'Lost Calls' The value shows doesnt reset after a certain time period so it does show us the amount of lost calls, but its Culmative, where we would like the stats to show for a certain time period i.e every 15 mins. Is it possible to change the stat collection period within the Avaya IP office?

 
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erm - what reporting software are you using?

ACSS - SME
General Geek

CallUsOn.png


1832163.png
 
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Hi,
Its IP Office Customer Call Reporter 7.0.3.3
 
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