guntherville
IS-IT--Management
PROBLEM: System is freezing up on boot-up. It will get to the following area and freeze: “Alcor Micro Au9472 USB, Self-powered hub setup utility Ver 1.07-hpd.”
Trouble Shooting Problem:
1. I restarted system in safe mode and it booted up with no problem.
2. I then started the “Confirm System on startup.” When I selected NO for the 2nd step, “Process your start-up device drivers (config.sys)” and YES for all other steps, the system will boot up normally.
How can I resolve the issue and have my system boot up normally again?
Trouble Shooting Problem:
1. I restarted system in safe mode and it booted up with no problem.
2. I then started the “Confirm System on startup.” When I selected NO for the 2nd step, “Process your start-up device drivers (config.sys)” and YES for all other steps, the system will boot up normally.
How can I resolve the issue and have my system boot up normally again?