Startalk Flash AA

[tech1902]

Here is my basic config, MICS and Startalk Flash.

If the auto attendant is set to pick up after 4 rings, is there a way to answer the call even though the AA has already picked it up?
Thanks

 

[allworxguy]

No there is not.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[tech1902]

Prior to the MICS/Startalk there was a Avaya Partner ACS installed at this office. The office manager is telling me that the Partner ACS had the ability to pull calls away from the AA. I know this is a forum for Nortel, but can you tell me if this is possible with the Partner ACS? Also are there any systems that have this feature? Thanks

 

[curlycord]

You can pull calls from a mailbox only on Callpilot or some NAM's?, not from AA.

here is the partner forum:

http://www.tek-tips.com/threadminder.cfm?pid=688

In fact I really wonder if any system has that feature.




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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca