Changed operator from 21 to ext 29 used f*982 but when auto attendent answers and you press 0 it still goes to 21.This is working on a cics 2.0 expanded.Within in the switch 0 goes to 29 but not from startalk?
check the AA Dn in the vM table. if it is 21 under the table and they hit 0 the call will go there. Also check under the ICS programing for anywhere 21 is programmed.
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