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StarTalk - AA Menu Item Ring Mult. Ext?

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mrhinman

mrhinman

IS-IT--Management
Apr 15, 2008
33
US
I'm still having a bit of trouble setting up CCR and the menus. Is there a way to have a menu item (such as "press 1") to ring multiple extensions?
 
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yes, set up a hunt group in broadcast mode, add the member dns and point the ccr destination to the hunt group.

hopefully you have a fairly recent CICS or MICS with 3 digit extensions.
 
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Hi Mrhinman,
You can also set-up a DN(extension#) and use "answer DN", apply an answer DN to each set you wish to ring. It is advisable to set-up a mailbox for that DN to create a general mailbox for the answer DN, such as "sales Dept or service dept.
John Marskell
Mars Telecom Ltd.
Brampton Ontario
 
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