stack fault and illegal operation with IE6

[thebatpeople]

I am still running Win98. Whatever version of IE that came with Win98 SE use to cause an illegal operation and shut down on rare occasions. If I remember correctly it was associated with mshtml.dll . I upgraded to IE6 hoping that it would cure the problem, but it has only compounded it. Now I am getting frequent stack faults and occasionally some problem associated with the mshtml.dll . Those error reports are really getting on my nerves. I thought perhaps my system was having problems with IE and downloaded Netscape. I haven't seen it, but I am told it shuts down too. To top it off, the upgrade to IE6 has screwed with windows explorer. My major problem with it is that the tree is no longer visable. I can live with the other changes. Any advice that would help me correct these problems would be appreciated.

Thanks,

Tim

 

[Kento]

"I am getting frequent stack faults and occasionally some problem associated with the mshtml.dll"

What do these errors say exactly and when do you get them?

---------

The left pane in Explorer is empty? If so do this. Copy and paste what's below in bold into a Notepad file then save it as ExplorerFix.reg or whatever name you want but give it a .reg extension. Then find the file and doubleclick on it and merge it. Then restart the computer and see if it's fixed. Note: This file is not for use for those who use Internet Explorer 5.5. Or give me an email address and i'll email you the reg file that should fix it.


REGEDIT4

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}]
@="Explorer Band"

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\InProcServer32]
@="C:\\WINDOWS\\SYSTEM\\SHDOCVW.DLL"
"ThreadingModel"="Apartment"

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\Implemented Categories]

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\Implemented Categories\{00021493-0000-0000-C000-000000000046}]

 

[Kento]

See if any of these articles helps with the mshtml.dll error:

http://www.generation.net/~hleboeuf/ermshtml.htm#ERRMSHTML.DLL

If you have Gator installed, it or it's spyware might be to blame. If you do use it and like it then I would suggest getting rid of it and it's spyware and using Roboform instead which has no spyware and is also free. They also have a Gator converter to convert all your gator data to Roboform.

http://www.roboform.com

Then get and run Ad-aware (free) to remove any spyware left after removing Gator. In fact run Ad-aware anyway and see if you have any other spyware that might be to blame for the error. Spyware is well known to be the cause of errors while using internet explorer.

http://www.lsfileserv.com/index.html

 

[thebatpeople]

I'll have to wait for IE to give me another error message to get more details. I was told last night it gave an error associated with kernal32.dll . I am not running Gator, Roboform or Ad-aware. Although I have considered using Ad-aware. I am using Zone Alarm firewall, but I think I was getting the errors before I installed it.

I will check your link and try the the fix. Then, check back here. Thanks.

I did try to use Netscape today. I opened it twice and it shut down with errors. It never even got as far as getting connected to the internet. Here are the errors:

NETSCP6 executed an invalid instruction in
module NSPR4.DLL at 017f:60e27533.
Registers:
EAX=0082127c CS=017f EIP=60e27533 EFLGS=00010a82
EBX=006b4ea0 SS=0187 ESP=0068f0c0 EBP=0068f0e4
ECX=00000001 DS=0187 ESI=feedbeef FS=3e87
EDX=815e9173 ES=0187 EDI=0068f0e4 GS=0000
Bytes at CS:EIP:
ff ff 83 c4 0c c3 50 ff 15 40 a0 e2 60 c3 90 90
Stack dump:
00000000 60e23552 0082127c 60cb1d0a 00821260 0068f268 00000000 0068f100 00000000 0068f174 60bf2a65 013c7180 00000000 60bf1b11 02202910 80000000




NETSCP6 caused an invalid page fault in
module <unknown> at 0000:01d09ff3.
Registers:
EAX=0068a96d CS=017f EIP=01d09ff3 EFLGS=00010246
EBX=60edea0d SS=0187 ESP=0068a944 EBP=0068a97c
ECX=01d09fdc DS=0187 ESI=0068adf0 FS=11bf
EDX=0068aaa4 ES=0187 EDI=0068aa04 GS=0000
Bytes at CS:EIP:
01 ac 9f d0 01 18 9f d0 01 00 00 00 00 26 04 00
Stack dump:
0068aa04 0068adf0 0068a97c 0068a964 60edea0d 0068aaa4 01d09fdc 0068a96d 0068aa04 0068adf0 60f19254 60f12984 00000000 01d09fdc 0068a99c 601fa91f

 

[thebatpeople]

A funny thing happened on the way to search another forum for another system problem. I got a stack fault. This isn't the common one I usually see. Here are the details:

IEXPLORE caused a stack fault in module KERNEL32.DLL at 017f:bff724c1.
Registers:
EAX=002a0037 CS=017f EIP=bff724c1 EFLGS=00000283
EBX=f9aed000 SS=0187 ESP=01666b8a EBP=01666b9e
ECX=0000000c DS=0187 ESI=01666bae FS=1927
EDX=816169e0 ES=0187 EDI=816169e0 GS=0000
Bytes at CS:EIP:
6a ff e8 07 ad 01 00 eb e7 55 8b ec 56 57 53 8b
Stack dump:
f9aed000 816169e8 01666bae 2054454e 4c505845 01666c04 bff72858 816169e0 01666bae 174f1e06 01b70028 00070000 c4ad0000 0100fff8 00000000 00080000

 

[thebatpeople]

Thanks Kento. My tree is back in windows explorer.

The information in the link you gave me points to the fact that I am using the wrong video driver. The irritating part of that is I have the CD with the manufacturer's drivers on it, but windows seemed to think that its drivers were the best.

Here are a couple of errors from IE6 that occurred, but I hadn't seen before:


IEXPLORE caused an invalid page fault in
module <unknown> at 0000:0a000200.
Registers:
EAX=019c9360 CS=017f EIP=0a000200 EFLGS=00010206
EBX=0000000a SS=0187 ESP=019c902f EBP=00000000
ECX=182c7000 DS=0187 ESI=00000000 FS=565f
EDX=0000000a ES=0187 EDI=0000000d GS=0000
Bytes at CS:EIP:

Stack dump:
00000000 00000000 00000000 00000000 00000000 00000000 00000002 00000000 00000000 00000000 00000000 02000200 00000000 1b000200 00000000 00000000


IEXPLORE caused an invalid page fault in
module SHLWAPI.DLL at 017f:70bfc9f0.
Registers:
EAX=822f20b8 CS=017f EIP=70bfc9f0 EFLGS=00010246
EBX=00000000 SS=0187 ESP=01976f40 EBP=01977158
ECX=004012da DS=0187 ESI=822f2000 FS=4db7
EDX=000000f7 ES=0187 EDI=00000104 GS=0000
Bytes at CS:EIP:
56 ff 75 10 8d 8d e8 fd ff ff ff 75 0c e8 8e f1
Stack dump:


DDHELP caused a general protection fault
in module GDI.EXE at 0002:00000057.
Registers:
EAX=02ff0000 CS=04cf EIP=00000057 EFLGS=00000246
EBX=0000000a SS=45a7 ESP=00008bbc EBP=00008bc8
ECX=00000000 DS=0000 ESI=0000000a FS=0637
EDX=00ffffff ES=0000 EDI=00ffffff GS=0000
Bytes at CS:EIP:
66 8b 07 66 23 c2 66 3b c7 74 52 83 c3 0a 49 75
Stack dump:
000097dc 0637978a 8bce0000 1c2f8bda 000004c7 ffff0000 17df02ff 8bee978a 00001b35 02ffffff 02ff978a ffff0000 8bfc02ff 00ff1a5b 978a0000 06371b8e

IEXPLORE caused an invalid page fault in
module <unknown> at 0000:d8975c9c.
Registers:
EAX=00000001 CS=017f EIP=d8975c9c EFLGS=00010202
EBX=00000004 SS=0187 ESP=01908056 EBP=00000300
ECX=01908000 DS=0187 ESI=00000000 FS=0dd7
EDX=00000004 ES=0187 EDI=06000003 GS=0000
Bytes at CS:EIP:

Stack dump:
000c0085 00000000 00000000 00000000 00000300 06000000 00000000 00000300 03000003 00020000 03000003 00030000 03000200 00020000 02000003 03000000

 

[thebatpeople]

I can hardly even post here. IE6 keeps shutting down.

I tried installing the latest version of my video driver but I still got the mshtml.dll error. I haven't seen the error since I changed the setting to 256 colors. I am going to try installing the drivers from the manufacturer's CD, because I never use to get the error with them.

If this helps me get some more advice, here are some more errors:



IEXPLORE caused a stack fault in module KERNEL32.DLL at 017f:bff724c1.
Registers:
EAX=002a0037 CS=017f EIP=bff724c1 EFLGS=00000206
EBX=ff9c1000 SS=0187 ESP=015cfbba EBP=015cfbce
ECX=0000000c DS=0187 ESI=015cfbde FS=0ec7
EDX=815eadf0 ES=0187 EDI=815eadf0 GS=0000
Bytes at CS:EIP:
6a ff e8 07 ad 01 00 eb e7 55 8b ec 56 57 53 8b
Stack dump:
ff9c1000 815eadf8 015cfbde 2054454e 4c505845 015cfc34 bff72858 815eadf0 015cfbde 174f1e06 01b70028 00070000 b3250000 0100ffc7 fdd40000 fdd5fdd4


ZONEALARM caused an invalid page fault in
module <unknown> at 0000:6ded40ff.
Registers:
EAX=00000043 CS=017f EIP=6ded40ff EFLGS=00010202
EBX=006ded40 SS=0187 ESP=006ded00 EBP=006ded04
ECX=006ded40 DS=0187 ESI=00000000 FS=37af
EDX=00000000 ES=0187 EDI=bff77d9f GS=37b6
Bytes at CS:EIP:



DDHELP caused a general protection fault
in module GDI.EXE at 0002:00000027.
Registers:
EAX=02000000 CS=04df EIP=00000027 EFLGS=00000246
EBX=0000fb3a SS=4edf ESP=00008bc0 EBP=00008bcc
ECX=00000000 DS=0000 ESI=00000000 FS=0647
EDX=00000200 ES=0000 EDI=00009bc4 GS=0000
Bytes at CS:EIP:
8b 0c 83 c6 0a 89 4e fc 66 8b 7e 0a 66 ba ff ff
Stack dump:
00009bc4 06479b6e 14de4edf 1c2f8bde 000004d7 00000000 17ef0200 8bf29b6e 00001b35 02000000 02009b6e 00000000 8bfc0200 9b6e1aeb 064718be 8b7e8c1c