SSA Degraded Error

[coppies5]

I'm running on a RS6000 using AIX 4.3.3.0. I run the "run_ssa_healthcheck" every hour scheduled from the root crontab. In errpt I am receiving the following error every time the healthcheck runs:

Label: SSA_DEGRADED_ERROR
Identifier: 3DB7729E

Resource Class: adapter
Resource Type: ssa160

Description: ADAPTER PERFORMANCE DEGRADED
Probable Cause: ADAPTER
Failure Causes: ADAPTER

Any ideas on what this means and how I can fix it?
The system seems to be running normally....
Any help would be greatly appreciated.

 

[mrn]

Check your SSA loops and the Microcode on the adapters If you have no joy there the cache b/u batteries may not be recharging get IBM to check it out.

Mike

"A foolproof method for sculpting an elephant: first, get a huge block of marble, then you chip away everything that doesn't look like an elephant.

 

[screwloose]

1-800-CALL-IBM

 

[Breslau]

are you getting msgs sent to root? if so, these should contain a SRU code that you can look up in the service guide you should have gotten with your disk. you can also do a visual check of the hardware to see if there are amber lights on any drives or the HBA which might be an indication of a link problem or a failed drive. OR you can just call IBM as has already been suggested.