SS 4150 Trans/Conf Missing 2

[tonysprout]

Changed SS4150 to Sub, now Trans/Conf is missing from softkeys. SX-200 LW17 H24.0.0
As usual, any help appreciated.

 

[kwbMitel]

Did you change the COS too?

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What's most important is that you realise ... There is no spoon.

 

[tonysprout]

Yes, Subatt cos was missing, so I programmed cos 13 iaw w/ manual.

 

[kwbMitel]

I suspect you've missed something in the COS.

Try setting it back to the original COS and see what happens.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[stsguy]

do a clean screen on the 4150 and reset phone

WORK SMART NOT HARD

 

[tonysprout]

Thanks kwbMitel, I tried that on your suggestion; no effect.
stsguy, I'll try that today. Thanks.

 

[tonysprout]

Issue resolved. It was COS. I went back and copied the original COS to COS 13, then added enhanced Sub to COS 13. Both 4150s work. One issue regarding functionality: Customer ordered these from us "blind" thinking they would also get wakeup call capability on the 4150s. Apparently LW17 can't get wakeup on sub-att sets. Thanks, everyone and a star to kwbMitel.