SRG & SS

[captain99]

Hi all

I have a most annoying problem on srg. The site is an srg running to a nrs on a sig server (rel 4). The nrs reports loss of connection to the srg and as a conseqence all the calls from the srg release. This lost can occur at any time and does not seem to be network (data) traffic related. It is fully patched and I have had the network ports checked.

Any thoughts would be most helpful.

Regards
John

 

[dlesap]

Is th PNI on Main office and SRG the same? it's a MUST!!
I had the same kind of problem before to do a correct setup PNI value

 

[captain99]

Thanks

I will check but am 99 percent sure that that thay are set to 1 at both ends.

John

 

[KillianK]

That could be your problem, the patches! One of them could be conflicting! What do the logs on the sig server say after the issue, run rdtail or rdall in PDT to see?

Cheers,

Killian,

NextiraOne Ireland

http://www.NextiraOne.ie

 

[captain99]

Killian

The rdtail log just shows the srg node being released nothing else but there are some error codes being generated in the srg but Nortel says the programmer who put the codes in left before telling them what it means

John

 

[KillianK]

Post them and I might be able to help, I work for Nortel now?

Cheers,

Killian,

Nortel EMEA

 

[ryEngineer]

its configure as H.323 Gateway or SIP Gateway?


Rami Yacov
Taldor Communication LTD
RamiY@Taldor.co.il

 

[captain99]

The set up is all h323 trunks.

John

 

[ryEngineer]

have a Gatekeeper Trace Tools on the NRS console
open it and see what happend

leave it open so u'll see the resone of the disconnet


Rami Yacov
Taldor Communication LTD
RamiY@Taldor.co.il