Does anyone have this problem? I have an XP desktop with a 9i client installed - and when I try to connect to an Oracle 7.3.4 db, sqlplus fails with this message: "Error using product_user_profile "(there is no ora-xxxx message). It also suggests installing product user profile sql. Simultaneously I get a modal ms window that opens with a message 'Oracle SQLPLUS has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something the information you working on may be lost.' The windows offers two buttons (but the 'X' in the top right corner is grayed out) to either send Microsoft an error listing or not to. Whichever button I select, the sqlplus session is immediately terminated. We also have 806, 817, and other 9i databases, but this problem does not occur whenever I attmept to connect to them from the 9i client.