SQL2000 clustered and NBU 6.5.2a errors 1

[Frbutler]

I have a active/active cluster with 4 total instances (2 on each node)

2 instances are SQL2k ad 2 are SQL2k5

The SQL2k5 instances work fine but the SQL 2k instances are giving me the below errors

INF - BACKUP STARTED USING
Microsoft SQL Server 2000 - 8.00.2191 (Intel X86)
Mar 27 2006 12:28:28
Copyright (c) 1988-2003 Microsoft Corporation
Enterprise Edition on Windows NT 5.2 (Build 3790: Service Pack 2)
Batch = C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\sqldev01test.bch, Op# = 1
INF - Using backup image ft3ksqldt01.MSSQL7.FTSQLDEV01\SQL2KDEV01.db.ASDATA0403.~.7.001of001.20081014135033..C
INF - backup database "ASDATA0403" to VIRTUAL_DEVICE='VNBU0-5636-4216-1224010234' with blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
INF - Number of stripes: 1, Number of buffers per stripe 2.
INF - Created VDI object for SQL Server instance <SQL2KDEV01>. Connection timeout is <300> seconds.
ERR - Error in GetConfiguration: 0x80770003.
CONTINUATION: - The api was waiting and the timeout interval had elapsed.
DBMS MSG - ODBC return code <-1>, SQL State <37000>, SQL Message <3013><[Microsoft][SQL Native Client][SQL Server]BACKUP DATABASE is terminating abnormally.>.
ERR - Error found executing <backup database "ASDATA0403" to VIRTUAL_DEVICE='VNBU0-5636-4216-1224010234' with blocksize = 65536, maxtransfersize = 4194304, buffercount = 2>.
ERR - Error in VDS->Close: 0x80770004.
CONTINUATION: - An abort request is preventing anything except termination actions.
INF - OPERATION #1 of batch C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\sqldev01test.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 303(303) seconds.
INF - Results of executing <C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\sqldev01test.bch>:
<0> operations succeeded. <1> operations failed.
INF - The following object(s) were not backed up successfully.
INF - ASDATA0403

The tech notes from Symantec:

http://seer.support.veritas.com/docs/242705.htm

http://seer.support.veritas.com/docs/237114.htm

Did not resolve or apply to my version

bpclntcmd and bpgetconfig all come back correct from master and media for the client. the account I am using has full sa rights to the SQL instance.

Client = x64 win2k3 ent server
sql = 2k
NBU = 6.5.2a

Any help would be great.

 

[Frbutler]

All is well
Took Symantec and Microsoft on a conf call to resolve

CAUSE:
======
The sqlvdi.dll file that was registered was unsupported per Symantec.
RESOLUTION:
===========
1. We extracted the files from KB913100
2. We unregistered ALL copies of sqlvdi.dll on the machine (versions 2000.85.2004 and 2000.85.2101)
3. We copied the sqlvdi.dlls from/to the 32 bit and 64 bit folders (c:\program files (x86)\microsoft sql server\80\com\ - c:\program files\microsoft sql server\80\com\)
4. We registered the 32 bit version of the sqlvdi.dll (version 2000.85.1054)
5. The backup ran successfully. ?