When double clicking on any .xls file, Excel opens with a grey screen only. ie the spreadsheet does not open. If the application is opened first, then File and Open will open the spreadsheet. I have re-installed Office XP to no avail.
It seems the user was deleting files from My Recent Documents in Windows XP when she ended up with several blank grey screen instances of Excel open. She then restarted the PC with some difficulty.
If I log into the PC I can open spreadsheets by double clicking on them. I renamed the users profile and found that spreadsheets would then open but after a few seconds delay. As soon as I copied any of her previous profile back (Not Local Settings or Application Data) then the original problem re-occured. Many thanks ... Paulreg
It seems the user was deleting files from My Recent Documents in Windows XP when she ended up with several blank grey screen instances of Excel open. She then restarted the PC with some difficulty.
If I log into the PC I can open spreadsheets by double clicking on them. I renamed the users profile and found that spreadsheets would then open but after a few seconds delay. As soon as I copied any of her previous profile back (Not Local Settings or Application Data) then the original problem re-occured. Many thanks ... Paulreg