Spool32 problems

[mak876]

A couple people at my work keep getting Spool32 errors, all using different programs. After the error all printer in the printer folder dissappear until restarted. Does anybody know any fixes besides putting Spool32 to load in the win.ini file, copy a new spoolss.dll file onto the machine, or printing directly to the printer.

 

[moonpig]

There is an issue with antivirus programs causing spool errors with 98. Especially Mcafee antivirus. Try excluding either the c:\windows\system\spool folder and files or exclude any file extensions that end in spl or exclude *.spl. This all depends on what antivirus software you are running but most allow you to exclude certain files folders or extensions from the background or realtime monitor.

 

[Bluenose]

If you are using McAfee VirusScan 4.5.1 you'll have to go back to 4.5.0.

 

[shebmeister]

This thread talks about the spoolss.dll file from WinME as da fix

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x62a2e7e60861d511abcd0090277a778c,00.html

One interesting side note.
The spoolss.dll from WinME has resolved the printer disappearing problem. It does however hose up the new WindowsUpdate website.

the sheb

 

[KATZEN]

Thanks for the tip, Bluenose. I have the same problem with a few of my Win98 SE PCs. I installed McAfee 6.0.1 and it caused the same problem that mak876 described. I uninstalled 6.01 and reinstalled 4.5.0 - Problems solved!