SPLWOW64 Hanging

[caffrinho]

Please help,

Windows 7 (64-bit), when trying to print from applications (in particular, office 2007 & acrobat reader) the system will hang making the application unresponsive. The system can be recovered by taskkill-ing SPLWOW64, and all is OK until next time. (All variety of printers using pre-installed drivers, so the typical response on a google search of blaming HP printer drivers is not the issue.)

Any ideas out there on how to fix SPLWOW64.

TIA

 

[linney]

As it is a Windows file have you tried running the System File Checker program?

How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista (or 7)

http://support.microsoft.com/kb/936212/#appliesto

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista

http://support.microsoft.com/kb/928228#appliesto

Is any other process causing the problem?

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/default.aspx/kb/929135

If this a problem on just one machine, is testing with a different user a solution?


These are the details of the file on my 64-bit Windows 7
splwow64.exe C:\Windows Size 67,072