Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Speed dial with short code in CM

Status
Not open for further replies.

Wolfdzn

IS-IT--Management
Dec 11, 2013
98
CA
Is there a way to setup speed dial in cm without abbrv dialing? Users don't want to have abbrv dial button but dialing the short code

Example

user press *200 and system dials 603xxxxxxx
User press *300 and system dials 704xxxxxxx
 
does it have to be *?

You can have strings in dialplan analysis that go to uniform dial plan you can substitute that.
 
Can you please share some examples??
 
lets say you have a 4 digit dialplan and you use the 2000 extension range.
change dialplan analysis will say strings with 2, length 4 are ext. Add the same thing and pud udp instead of ext.
In change dialplan parameters, you'll see to use local extensions first or udp first. use local extensions first.

Say 2999 isn't used as an extension for anything. If someone dials it, it won't find an extension and go to UDP next.
In UDP you'll have 2999, length 4, delete 4, insert 603xxxxxxx and put net ars.

Then when you dial 2999 it'll go where you like.

Or, you can add a station of type virtual that has a coverage path. Each extension can get its own coverage path. In change coverage remote 1 you'll see the first 100 entries. r1=603xxx r2=704xxx. So coverage path 101 uses r1 and coverage path 102 uses r2. Then 2999 using coverage path 101 goes to the destination you like.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top